Rohan Dunkley
Application Support Analyst at Starr Insurance Companies | Snellville, Georgia, United States
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Rohan Dunkley currently serves as an Application Support Analyst at Starr Insurance Companies, where he leverages his extensive training in Network and Cybersecurity to enhance the performance and reliability of both internally developed and vendor-supported business applications. With a solid foundation built through a rigorous program at Georgia Tech, Rohan possesses a comprehensive understanding of critical topics such as Shell and Python scripting, cryptography, and incident response. This expertise enables him to effectively troubleshoot and resolve complex application issues, ensuring minimal disruption to business operations.
In his role, Rohan is responsible for providing dedicated support, which involves gathering detailed information to assess the urgency of incoming support tickets. His analytical skills allow him to prioritize issues effectively, ensuring that critical problems are addressed promptly. By collecting feedback from application users, he not only resolves immediate concerns but also identifies trends that can inform future enhancements and optimizations. Rohan's proficiency in tools such as BMC Remedy and Smartflow facilitates efficient ticket management and resolution workflows.
Key projects Rohan has contributed to include the integration of new applications and the implementation of security measures to protect sensitive data. His experience with vulnerability management and compliance further underscores his commitment to maintaining a secure and efficient application environment. As he continues to expand his skill set, Rohan remains focused on delivering exceptional support and driving continuous improvement within Starr Insurance Companies, making him a valuable asset in the ever-evolving landscape of application support and cybersecurity.
Application Support Analyst at Starr Insurance Companies in August 2016 to Present
IT Infrustructure Analyst at Starr Insurance Companies in September 2019 to Present
BPM/QA Process Quality Specialist at Assurant Specialty Property in November 2010 to March 2016
ITSM/Remedy Information Systems Engineer at NCI Information Systems in March 2009 to July 2009
Sr. ITSM/Remedy Technical Support Analyst at BMC Software in November 2005 to December 2008
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Georgia Institute of Technology, September 2026
St. John's University, Bachelor’s Degree, September 1999 to September 2026
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ITIL
Integration
Technical Support
IT Service Management
Information Technology
Enterprise Software
BMC Remedy
Testing
Data Migration
Telecommunications
Crystal Reports
DTE
TrackAll
Fidelity
InfoSource
Smartflow
i-Vault
VLS
Agilesource
Bluezone
LPS
MSP
Black Knight
Quality Assurance
Product Launch
Process Improvement
Quality Control
Root Cause Analysis
Quality Auditing
Knowledge Base
White Papers
ITSM
CMDB
Tableau
Security Clearance
Microsoft Office
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Discover more about Starr Insurance CompaniesWhat is Rohan Dunkley email address?
Email Rohan Dunkley at [email protected], [email protected] and [email protected]. This email is the most updated Rohan Dunkley's email found in 2026.
What is Rohan Dunkley phone number?
Rohan Dunkley phone number is 7706523110.
How to contact Rohan Dunkley?
To contact Rohan Dunkley send an email to [email protected], [email protected] or [email protected]. If you want to call Rohan Dunkley try calling on 7706523110. (updated on September 02, 2024)
What company does Rohan Dunkley work for?
Rohan Dunkley works for Starr Insurance Companies
What is Rohan Dunkley's role at Starr Insurance Companies?
Rohan Dunkley is Application Support Analyst
What industry does Rohan Dunkley work in?
Rohan Dunkley works in the Information Technology & Services industry.
Rohan Dunkley Email Addresses
Rohan Dunkley Phone Numbers
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