Rogena Darnley
Sr Patient Relations Manager at Oak Street Health | Jamaica, New York, United States
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Rogena Darnley serves as the Senior Patient Relations Manager at Oak Street Health, where she plays a pivotal role in enhancing the patient experience and ensuring that the organization’s core values are reflected in every interaction. With a strong foundation in outstanding customer service, Rogena is dedicated to fostering a welcoming environment for all patients who walk through the doors. Her extensive clerical experience and proficiency in electronic health records, coupled with a deep understanding of HIPAA regulations, enable her to navigate the complexities of patient data management while maintaining the highest standards of confidentiality and compliance.
In her current role, Rogena leads key initiatives aimed at improving patient engagement and satisfaction. She is instrumental in developing training programs for staff on effective communication and telephone etiquette, ensuring that every patient interaction is handled with care and professionalism. Her leadership and managerial skills are evident as she collaborates with cross-functional teams to implement innovative solutions that address patient needs and streamline processes.
Rogena’s goal-driven approach, combined with her strong organizational skills and attention to detail, allows her to manage multiple projects simultaneously while delivering results. She is not only adept at utilizing Microsoft Office and graphic design tools like Photoshop to create informative materials but also leverages her creative writing skills to craft engaging content that resonates with patients. By embodying the values of Oak Street Health and championing a patient-centered culture, Rogena Darnley continues to make a significant impact in the healthcare industry, ensuring that every patient feels valued and supported throughout their healthcare journey.
Sr Patient Relations Manager at Oak Street Health in October 2021 to Present
Billing Manager at 14 Street Medical Arts, PC in August 2016 to October 2021
patient navigator at NYC HEALTH+HOSPITALS | BELLEVUE in January 2016 to June 2016
Nursing-Human Resource Assistant at Preferred Home Health Care Inc. in October 2015 to December 2015
Personal Care Assistant at Concepts Of Independence Inc in February 2011 to November 2014
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Manhattan Education Oppotunity Center, Electronic health records Specialist, July 2026
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Creative Writing
Leadership
Editing
Photoshop
Blogging
Microsoft Office
Art
Photography
Microsoft Word
Graphic Design
Film
HIPAA
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Discover more about Oak Street HealthWhat is Rogena Darnley email address?
Email Rogena Darnley at [email protected]. This email is the most updated Rogena Darnley's email found in 2026.
How to contact Rogena Darnley?
To contact Rogena Darnley send an email to [email protected]. (updated on August 24, 2024)
What company does Rogena Darnley work for?
Rogena Darnley works for Oak Street Health
What is Rogena Darnley's role at Oak Street Health?
Rogena Darnley is Sr Patient Relations Manager
What is Rogena Darnley's Phone Number?
Rogena Darnley's phone (212) ***-*356
What industry does Rogena Darnley work in?
Rogena Darnley works in the Hospital & Health Care industry.
Rogena Darnley Email Addresses
Rogena Darnley Phone Numbers
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