Rockey Dsouza
Unit Head at Axis Bank | Mumbai, Maharashtra, India
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Rockey D'souza is a seasoned professional currently serving as the Unit Lead at Axis Bank, where he leverages his extensive expertise in Cards and Digital Payments to drive operational excellence and enhance customer experiences. With a strong foundation in dispute management, settlements, and reconciliation processes, Rockey has been instrumental in optimizing the bank's merchant payment operations. His role involves overseeing the entire lifecycle of digital transactions, ensuring seamless processing and timely resolution of chargebacks, which is critical in maintaining trust and satisfaction among clients and merchants alike.
Rockey's analytical skills and attention to detail enable him to identify inefficiencies within the existing workflows, allowing him to implement innovative solutions that not only streamline operations but also contribute to the bank's growth initiatives. His leadership style fosters teamwork and collaboration, empowering his team to excel in a fast-paced environment. By focusing on continuous improvement, Rockey has successfully managed key projects aimed at enhancing the bank's digital payment capabilities, positioning Axis Bank as a leader in the competitive financial services landscape.
In addition to his technical skills, Rockey's strong interpersonal abilities and presentation skills allow him to effectively communicate complex concepts to stakeholders at all levels. His commitment to operational management and team development ensures that his unit remains agile and responsive to the evolving demands of the banking industry. As the landscape of digital transactions continues to evolve, Rockey D'souza stands at the forefront, driving innovation and excellence in Cards and Digital Payments at Axis Bank.
Unit Head at Axis Bank in January 2020 to Present
Unit Lead at Axis Bank in January 2020 to Present
Operations Manager at HDFC Bank in November 2004 to December 2019
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Mumbai University Mumbai
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Coaching & Mentoring
Chargebacks
Coaching
Leadership
Customer Experience
Project Management
Interpersonal Skills
Analytical Skills
Team Leadership
Teamwork
Communication
Electronic Payments
Mobile Payments
Attention to Detail
Presentation Skills
Team Management
Team Building
Operations Management
Cards, Digital Transactions Settlement & Reconciliantion
Process Improvement
Merchant Acquiring
Retail Banking
Banking
Card payments
Business Relationship Management
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Discover more about Axis BankWhat is Rockey D'souza email address?
Email Rockey D'souza at [email protected]. This email is the most updated Rockey D'souza's email found in 2026.
How to contact Rockey D'souza?
To contact Rockey D'souza send an email to [email protected]. (updated on November 09, 2024)
What company does Rockey Dsouza work for?
Rockey Dsouza works for Axis Bank
What is Rockey Dsouza's role at Axis Bank?
Rockey Dsouza is Unit Head
What is Rockey Dsouza's Phone Number?
Rockey Dsouza's phone (**) *** *** 320
What industry does Rockey Dsouza work in?
Rockey Dsouza works in the Banking industry.
Rockey Dsouza Email Addresses
Rockey Dsouza Phone Numbers
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