Rocio Tilves

Q: What is Rocio Tilves email address?

Email Rocio Tilves at trassgo@gmail.com and rotilves@gmail.com. This email is the most updated Rocio Tilves's email found in 2026.

Q: How to contact Rocio Tilves?

To contact Rocio Tilves send an email to trassgo@gmail.com or rotilves@gmail.com. (updated on December 31, 2024)

Service, Change & Release Manager - Veeva CRM at GSK | Poznan, Wielkopolskie, Poland

About Rocio Tilves

Rocio Tilves is a seasoned Service, Change & Release Manager at GSK, specializing in Veeva CRM, where she plays a pivotal role in ensuring the seamless deployment and management of critical customer relationship management systems. Her current responsibilities involve orchestrating complex change management processes, coordinating vendor releases, and overseeing the end-to-end lifecycle of IT service updates to support GSK’s strategic initiatives in healthcare and pharmaceuticals. Rocio’s expertise in IT operations, combined with her deep understanding of Salesforce automation and Veeva Vault CRM, enables her to effectively bridge the gap between technical teams and business stakeholders, ensuring that system enhancements align with organizational objectives and compliance standards.

One of her key projects includes leading the migration from Salesforce to Veeva Vault CRM, a critical initiative aimed at optimizing data management, improving user experience, and enhancing regulatory compliance. In this capacity, Rocio collaborates closely with product teams, Scrum Masters, and engineering groups to facilitate planning, testing, and deployment phases, ensuring minimal disruption and maximum value delivery. Her proficiency in incident management, identity and access management (IAM), and problem-solving ensures that any issues during releases are swiftly addressed, maintaining system stability and security.

With a strong background in Agile development and product management, Rocio excels at fostering cross-functional collaboration and driving continuous improvement in IT service delivery. Her expertise in CRM systems, project coordination, and IT operations positions her as a key contributor to GSK’s digital transformation efforts, ensuring that technological advancements support business growth and operational excellence.

Rocio Tilves Work