Robyn Thom
Family Services Specialist II at Oklahoma Department of Human Services | Locust Grove, Oklahoma, United States
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Robyn Thom is a dedicated Family Services Specialist II at the Oklahoma Department of Human Services, where she plays a vital role in supporting some of the most vulnerable populations within the state. In her current position, Robyn leverages her extensive experience in customer service and case management to ensure that individuals and families receive the benefits and resources they need to thrive. Her work involves navigating complex eligibility requirements, coordinating with various community programs, and advocating for clients to ensure their voices are heard and their needs met. Robyn’s empathetic listening skills and cultural competency enable her to build trust and rapport with diverse clients, often working in high-pressure situations that demand patience, understanding, and a client-centered approach.
Among her key projects, Robyn has contributed to the development and refinement of outreach initiatives aimed at increasing access to public assistance programs, especially for underserved communities. Her expertise in program development and customer service operations has been instrumental in streamlining processes within contact centers, improving service delivery, and enhancing client satisfaction. Robyn’s supervisory skills also shine through as she mentors new team members, fostering a collaborative environment focused on continuous improvement and compassionate service. Currently pursuing her BA in General Studies with a focus on Human Services, Robyn remains committed to expanding her knowledge and applying holistic strategies that empower individuals and strengthen communities. Her dedication, combined with her practical skills and industry insights, makes her a valuable asset in advancing the mission of the Oklahoma Department of Human Services.
Family Services Specialist II at Oklahoma Department of Human Services in May 2024 to Present
Paraprofessional at Locust Grove Public Schools in September 2019 to May 2024
Call Center Supervisor at Gap Inc. in August 1999 to October 2005
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Southern New Hampshire University, Bachelor's degree, September 2026
American River College
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Empathetic listener
Cultural Competency
Case Management
Crisis Intervention
Customer Advocacy
Program Development
Contact Center Operations
Contact Centers
Supervisory Management
Customer Service Operations
Call center start-up
Call Center Development
Interpersonal Skills
Soft Skills
Communication
Teamwork
People Management
Conflict Resolution
Customer Support
Leadership
Customer Service
Call Center Administration
Supervisory Skills
Early Childhood Education
Customer Service Management
Training
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Discover more about Oklahoma Department of Human ServicesWhat is Robyn Thom email address?
Email Robyn Thom at [email protected]. This email is the most updated Robyn Thom's email found in 2026.
How to contact Robyn Thom?
To contact Robyn Thom send an email to [email protected]. (updated on April 23, 2025)
What company does Robyn Thom work for?
Robyn Thom works for Oklahoma Department of Human Services
What is Robyn Thom's role at Oklahoma Department of Human Services?
Robyn Thom is Family Services Specialist II
What is Robyn Thom's Phone Number?
Robyn Thom's phone (405) ***-*209
What industry does Robyn Thom work in?
Robyn Thom works in the Government Administration industry.
Robyn Thom Email Addresses
Robyn Thom Phone Numbers
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