Robin Roach
Sr. Salesforce Administrator at MyUS.com | Sarasota, Florida, United States
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Robin Roach is a seasoned professional serving as the Senior Salesforce Administrator at MyUS.com, where she leverages her extensive expertise to enhance operational efficiency and drive user engagement. With a robust background in both non-profit and for-profit sectors, Robin excels in managing Salesforce feature upgrades, user setup, and database administration. Her role encompasses the creation and maintenance of flows, ensuring seamless integration across various channels such as Chat, E2C, W2C, and Messaging.
A Certified Salesforce Administrator since 2014, Robin is adept at managing integrations with tools like Formstack, QuestionPro, and GetFeedback, as well as overseeing legacy system transitions. Her proficiency in Service Cloud and Digital Engagement enables her to optimize customer interactions and streamline processes, ultimately contributing to revenue generation strategies and financial oversight.
Key projects under Robin's leadership include the implementation of innovative data storage management solutions that enhance data accessibility and security. Her commitment to employee engagement and development is evident in her collaborative approach, fostering a culture of continuous improvement within her team. With a keen eye for project planning and analysis, Robin consistently exceeds company goals, making her an invaluable asset to MyUS.com. Her multifaceted skill set, which includes account management and logistics, positions her as a leader in driving operational success and enhancing the overall customer experience.
Sr. Salesforce Administrator at MyUS.com in April 2021 to Present
Systems Analyst at MyUS.com in May 2014 to April 2021
Fraud Prevention Manager at MyUS.com in June 2010 to May 2014
Operations Manager at MyUS.com in November 2007 to June 2010
General Manager at Regus Business Centre in January 2006 to January 2007
President of the Board of Directors at Humane Society of Sarasota County in January 1998 to January 2007
Director, Customer Services at Comcast Cable in March 1998 to May 2004
Director, Customer Service at G. Neil Companies in January 1995 to January 1998
Director at AM International/Multigraphics in January 1986 to January 1990
Program Manager - Call Center at AT&T in January 1978 to January 1986
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Keller Graduate School of Management of DeVry University, MBA
University of Windsor, BA
Valley High School
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Employee Engagement
Fraud Detection
Fraud Prevention
Customer Service Management
Facility Management (FM)
Project Planning
Customer Service
Operations Management
Team Building
Management
Training
CRM
Account Management
Analysis
Marketing
Leadership
Strategic Planning
Process Improvement
Public Relations
Call Center
Call Centers
Fundraising
Telecommunications
Business Development
Microsoft Office
Human Resources
Sales
Logistics
New Business Development
Business Process Improvement
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Discover more about MyUS.comWhat is Robin Roach email address?
Email Robin Roach at [email protected], [email protected] and [email protected]. This email is the most updated Robin Roach's email found in 2026.
What is Robin Roach phone number?
Robin Roach phone number is 9413716545.
How to contact Robin Roach?
To contact Robin Roach send an email to [email protected], [email protected] or [email protected]. If you want to call Robin Roach try calling on 9413716545. (updated on August 27, 2024)
What company does Robin Roach work for?
Robin Roach works for MyUS.com
What is Robin Roach's role at MyUS.com?
Robin Roach is Sr. Salesforce Administrator
What industry does Robin Roach work in?
Robin Roach works in the Transportation/Trucking/Railroad industry.
Robin Roach Email Addresses
Robin Roach Phone Numbers
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