Robin Kuederli
IT Service & Provider Manager at Swiss Life | Zurich, Switzerland
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Robin Kuederli is a seasoned IT Service & Provider Manager at Swiss Life in Zurich, where he plays a pivotal role in ensuring the seamless delivery and management of critical IT services. His current responsibilities encompass overseeing a diverse portfolio of external providers, including private and public cloud services, SaaS solutions, printing, and postal services. Robin’s expertise lies in establishing proactive, transparent, and standardized control mechanisms that foster strong vendor relationships while aligning service delivery with Swiss Life’s strategic objectives. His role demands a deep understanding of contract negotiation, ITIL best practices, and service level management to optimize operational efficiency and cost-effectiveness.
At Swiss Life, Robin is instrumental in driving digital transformation initiatives by integrating innovative cloud solutions and enhancing cybersecurity measures, ensuring the integrity and security of sensitive client data. His proficiency in support management, hardware, network security, and software installation enables him to troubleshoot complex issues swiftly, minimizing downtime and maintaining high customer satisfaction levels. Robin’s recent academic achievement—a Master’s in Innovation and Entrepreneurship from HEC Paris—complements his technical skills with a strategic mindset, empowering him to identify emerging technologies and leverage them for business growth.
Through his comprehensive approach to vendor management, service portfolio alignment, and process optimization, Robin ensures that Swiss Life’s IT infrastructure remains resilient, scalable, and aligned with evolving market demands. His ability to blend technological expertise with innovative business strategies makes him a valuable asset in navigating the complexities of modern enterprise IT environments, ultimately supporting Swiss Life’s mission to deliver exceptional financial and insurance services.
IT Service & Provider Manager at Swiss Life in January 2024 to Present
IT Advisory at Digt AG in March 2023 to March 2024
IT Project & Provider Manager at ODDO BHF in August 2022 to December 2023
IT Service Manager, Senior Associate at Gazprombank (Switzerland) Ltd in February 2021 to August 2022
Head of Information Technology Operations at EIFFAGE SUISSE AG in April 2019 to February 2021
IT Service Manager at EIFFAGE SUISSE AG in September 2015 to April 2019
IT System Integrator for Eiffage Suisse AG (formerly Priora AG) at Adecco in February 2015 to September 2015
ICT Technician at Reichle & De-Massari AG in June 2013 to May 2014
Computer Scientist Apprenticeship at Georg Fischer in January 2008 to January 2012
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HEC Paris, Master of Science (MSc), August 2026
ZHAW School of Management and Law, Bachelor of Science (BSc) ZFH, August 2026
San José State University, Bachelor of Science (BSc), August 2026
AKAD University, August 2026
Berufsbildungszentrum SIG Georg Fischer Neuhausen am Rheinfall, August 2026
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Provider Relations
Contract Negotiation
Leadership
Business Strategy
Business Analysis
Strategic Planning
Creativity and Innovation
Social Media
ITIL
Support
Hardware
Systemadministration
Microsoft Office
Windows Server
Remote Desktop
Active Directory
DNS
DHCP
CSS
Softwareinstallation
HTML5
SCCM
IT-Outsourcing
Kundendienst
Telekommunikation
Integration
Unternehmensführung
Projektmanagement
Project Management
Management
IT-Management
Sicherheit
Microsoft Windows
Netzwerksicherheit
Computer-Hardware
Unternehmensanalyse
Betriebssysteme
Netzwerkadministration
Teamführung
Unternehmensstrategie
Fehlerbehebung
Customer Service
Software Installation
System Administration
Technical Support
Informationstechnologie
Communication
Microsoft PowerPoint
IT Service Management
IT Operations
Microsoft Products
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Discover more about Swiss LifeWhat is Robin Kuederli email address?
Email Robin Kuederli at [email protected] and [email protected]. This email is the most updated Robin Kuederli's email found in 2026.
How to contact Robin Kuederli?
To contact Robin Kuederli send an email to [email protected] or [email protected]. (updated on April 11, 2025)
What company does Robin Kuederli work for?
Robin Kuederli works for Swiss Life
What is Robin Kuederli's role at Swiss Life?
Robin Kuederli is IT Service & Provider Manager
What is Robin Kuederli's Phone Number?
Robin Kuederli's phone (**) *** *** 280
What industry does Robin Kuederli work in?
Robin Kuederli works in the Insurance industry.
Robin Kuederli Email Addresses
Robin Kuederli Phone Numbers
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