Robin Cheatwood
Client Success Manager at Paycom | Oklahoma City Metropolitan Area
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Robin Cheatwood is a seasoned Account Manager at the Office of Management and Enterprise Services (OMES), where he leverages over 25 years of extensive experience in IT leadership and management information systems to drive operational excellence across the Public Safety and Defense and Economic Administration Cabinets for the State of Oklahoma. In his current role, Robin serves as a pivotal liaison between OMES and various state agencies, fostering strong relationships with executive leadership, decision-makers, and stakeholders. His ability to navigate complex organizational structures and communicate effectively has been instrumental in aligning IT services with the strategic goals of these agencies.
Robin's expertise in IT service management and program management enables him to respond adeptly to agency needs, complaints, and service requests, ensuring that the right service teams are mobilized to address issues promptly. He is committed to developing and maintaining a customer-centric approach, which not only enhances user satisfaction but also promotes collaboration among teams. His technical acumen, underscored by Microsoft Certified Technology credentials, allows him to oversee critical projects that enhance the efficiency and effectiveness of IT operations.
Key projects under Robin's management have included the implementation of innovative solutions that streamline processes and improve service delivery across agencies. His skills in project management and product lifecycle management have been vital in driving these initiatives to successful completion. Additionally, Robin is passionate about team development and training, believing that empowering individuals is essential for achieving lasting results. His military background further enriches his leadership style, instilling a strong sense of discipline and commitment to excellence in all aspects of his work.
Client Success Manager at Paycom in April 2025 to Present
Account Manager at Office of Management and Enterprise Services in May 2021 to January 2025
Information Technology Strategist at Office of Management and Enterprise Services in February 2019 to April 2021
Senior Human Resource Manager at Defense Logistics Agency in May 2017 to February 2019
Desktop Support Manager at ECS Federal, LLC in October 2015 to May 2017
Executive Officer at Department of the Army in May 2010 to June 2015
Configuration Management (CM) Database Administrator at SAIC in May 2009 to May 2010
Contract Specialist at DISA in January 2004 to January 2005
Network Controller/Operator, Level II at DISA in January 2003 to January 2004
Information Management Specialist at United States Air Force in January 2004 to January 2004
ATM/Frame Relay Engineer at MCI WorldCom in January 1999 to January 2002
Senior Communications Technician at US Army in February 1994 to May 1999
Human Resources & Training Sergeant at US Army in March 1996 to February 1998
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Trident University International, Master of Business Administration (M.B.A.), October 2026
Hawaii Pacific University, Bachelor's degree, October 2026
Hawaii Pacific University, Associate of Science (A.S.), October 2026
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Analytical Skills
Financial Analysis
Business Analysis
Contract Management
Contract Review
Training and Development (HR)
Employee Training
New Hire Training
Background Checks
Retirement Counseling
Compensation & Benefits
Business Relationship Management
Teamwork
Strategic Planning
Looking At the Big Picture
Support Management
Emergency Management
Service Operations
Customer Service Representatives
IT Management
Service Desk
Customer Success
Team Development
Service Desk Management
IT Service Management
Active Directory
System Deployment
Customer Escalation Management
CompTIA Network+ Certified
Networking
Security
Troubleshooting
Microsoft Certified Technology
Security Clearance
Program Management
Process Improvement
Microsoft Exchange
Switches
Telecommunications
Project Management
Management
Human Resources
System Administration
Executive Administrative Assistance
Office Management
Product Lifecycle Management
Proofreading
Editing
Evaluations
Information Technology
Technical Support
Help Desk Support
Team Building
Veterans
Military
U.S. Department of Defense
Training
Army
Customer Service
Windows
Information Security
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Discover more about PaycomWhat is Robin Cheatwood email address?
Email Robin Cheatwood at [email protected] and [email protected]. This email is the most updated Robin Cheatwood's email found in 2026.
How to contact Robin Cheatwood?
To contact Robin Cheatwood send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Robin Cheatwood work for?
Robin Cheatwood works for Paycom
What is Robin Cheatwood's role at Paycom?
Robin Cheatwood is Client Success Manager
What is Robin Cheatwood's Phone Number?
Robin Cheatwood's phone (405) ***-*311
What industry does Robin Cheatwood work in?
Robin Cheatwood works in the Government Administration industry.
Robin Cheatwood Email Addresses
Robin Cheatwood Phone Numbers
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