Robert Versichele
Service Desk Analyst at HCL America, Inc. | Detroit Metropolitan Area
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Robert Versichele is a dedicated Service Desk Analyst at HCL America, Inc., where he leverages over five years of diverse IT experience to deliver exceptional customer support, particularly within the healthcare sector. Currently, Robert plays a pivotal role in providing customer-focused IT assistance for Ascension Healthcare, a leading healthcare provider. His responsibilities include troubleshooting a wide range of technical issues, guiding new associates through the intricacies of IT processes, and ensuring that they are well-equipped to navigate the technological landscape of the organization.
Robert's expertise spans various platforms and tools, including Microsoft Office, ServiceNow, and multiple operating systems such as Windows Server, iOS, Fedora, and Ubuntu. This versatility allows him to address both common and complex technical challenges efficiently. His problem-solving skills are complemented by his ability to quickly adapt to new technologies and procedures, ensuring that he remains at the forefront of industry advancements.
In addition to his technical acumen, Robert is known for his personable approach and strong customer service skills, which foster positive relationships with colleagues and clients alike. He is particularly passionate about continuous learning, always seeking opportunities to enhance his knowledge and skills in the ever-evolving IT landscape. Through his commitment to excellence and a customer-centric mindset, Robert Versichele exemplifies what it means to be a valuable asset in the IT service desk arena, contributing significantly to the operational success of HCL America, Inc. and Ascension Healthcare.
Service Desk Analyst at HCL America, Inc. in November 2020 to Present
Service Desk Analyst at Ascension Information Services (AIS) in June 2017 to October 2020
Global Service Desk Agent at Hewlett Packard Enterprise in June 2016 to April 2017
IT Technician at Inside Out Networking in November 2015 to March 2016
Delivery Driver at Jets Pizza in June 2011 to September 2015
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Macomb Community College, Associate's degree, July 2026
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Microsoft Office
Customer Service
Service-now.com
Windows Server
iOS
Fedora
Ubuntu
Microsoft Outlook
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Discover more about HCL America, Inc.What is Robert Versichele email address?
Email Robert Versichele at [email protected]. This email is the most updated Robert Versichele's email found in 2026.
How to contact Robert Versichele?
To contact Robert Versichele send an email to [email protected]. (updated on September 10, 2024)
What company does Robert Versichele work for?
Robert Versichele works for HCL America, Inc.
What is Robert Versichele's role at HCL America, Inc.?
Robert Versichele is Service Desk Analyst
What is Robert Versichele's Phone Number?
Robert Versichele's phone (**) *** *** 141
What industry does Robert Versichele work in?
Robert Versichele works in the Information Technology & Services industry.
Robert Versichele Email Addresses
Robert Versichele Phone Numbers
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