Robert Franzon
IT Director - Client Services at Shing Digital | Calgary, Alberta, Canada
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Robert Franzon serves as the Service Delivery Manager for Collaboration and End User Computing at Nutrien, where he leverages over 20 years of experience in the technology sector to drive high-quality service delivery across the organization. In his current role, Robert is instrumental in enhancing the digital workplace experience for Nutrien’s global workforce, which spans seven countries and includes 1,500 retail locations. His expertise in Microsoft Teams, M365, and Azure Cloud Services positions him as a Subject Matter Expert (SME) in the implementation and optimization of collaboration tools that empower employees to work efficiently and effectively.
One of Robert's key projects involves leading an offshore technical team to streamline service delivery processes, ensuring that end users receive timely support and access to essential tools such as Microsoft OneDrive and Polycom Video Conferencing. His strong leadership skills and detail-oriented approach enable him to prioritize tasks effectively, ensuring that critical projects are executed on time and within budget. Additionally, Robert is focused on integrating VMware solutions to enhance virtual desktop infrastructure, further improving user experience and productivity.
With a commitment to continuous improvement, Robert actively seeks innovative solutions that align with Nutrien’s mission of providing essential nutrients to growers worldwide. His ability to foster collaboration and communication among cross-functional teams has been pivotal in driving successful outcomes and enhancing the overall service delivery framework. As Nutrien continues to expand its global footprint, Robert's insights and expertise will be crucial in navigating the evolving landscape of end-user computing and collaboration technologies.
IT Director - Client Services at Shing Digital in February 2025 to Present
Business Technology Specialist at WildStream Technologies in February 2018 to February 2025
Service Delivery Manager - M365 Collaboration, End User Computing at Nutrien in August 2022 to August 2024
Senior Systems Engineer Team Lead at KMicro Tech, Inc. in May 2021 to August 2022
IT Systems Administrator at Inter Pipeline in September 2018 to May 2021
Executive IT Support at Newalta in August 2007 to September 2018
IT Systems Administrator at Newalta in March 2007 to September 2018
Senior Desktop Support Analyst at TAQA in January 2004 to January 2007
Senior Hardware Technician at Encana Corporation in January 2001 to January 2004
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Mount Royal University, September 2026
Dell, Dell Systems Optiplex
Metafore
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Global Cross-Functional Team Leadership
Career Path Planning
Organizational Leadership
Operations Management
ITIL practices
Problem Solving
Project Management
Business Process Analysis
Technical Writing
Communication
Office 365 Administration
Team Management
Team Leadership
Teamwork
Coaching
Cross-functional Team Leadership
Microsoft Teams
Azure Functions
SME M365
Leadership
Microsoft OneDrive
Windows 365
Azure Virtual Desktop
Microsoft Azure
M365
Dell Computers
Microsoft Exchange
Hardware
Citrix
XP
Blackberry Enterprise Server
Blackberry
Windows 7
Windows Server
HP
Troubleshooting
Technical Support
Software Installation
Computer Hardware
Help Desk Support
Windows
Laptops
Printers
Visio
Polycom Video Conferencing
Crestron
Blackberry OS
LG
Mobile Communications
SCCM
Windows XP
VMware
Active Directory
VMware ESX
Office 365
Zerto
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Discover more about Shing DigitalWhat is Robert Franzon email address?
Email Robert Franzon at [email protected]. This email is the most updated Robert Franzon's email found in 2026.
How to contact Robert Franzon?
To contact Robert Franzon send an email to [email protected]. (updated on October 03, 2024)
What company does Robert Franzon work for?
Robert Franzon works for Shing Digital
What is Robert Franzon's role at Shing Digital?
Robert Franzon is IT Director - Client Services
What is Robert Franzon's Phone Number?
Robert Franzon's phone (416) ***-*187
What industry does Robert Franzon work in?
Robert Franzon works in the Information Technology & Services industry.
Robert Franzon Email Addresses
Robert Franzon Phone Numbers
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