Rob Counce
Research Program Manager at Instagram | Jersey City, New Jersey, United States
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Rob Counce serves as a Research Program Manager at Instagram, where he has made significant strides in enhancing the efficiency and effectiveness of the User Research organization. With a strong focus on operational excellence and process design, Rob has been instrumental in developing impactful programs that prioritize the “voice of Creators.” His innovative approach has not only streamlined research processes but has also fostered a culture of collaboration and creativity within the team.
One of Rob's standout accomplishments includes the creation of a user panel from the ground up, which has dramatically reduced recruitment time from five weeks to as little as four days. This achievement underscores his ability to leverage business analysis and strategic planning to address complex challenges in user research. By implementing robust frameworks and methodologies, Rob has empowered the team to gather insights more rapidly, enabling faster iterations on product development and enhancing the overall user experience.
Rob's expertise extends beyond program management; he is a creative problem solver who thrives in dynamic environments. His technical acumen, combined with strong organizational and interpersonal skills, allows him to navigate cross-functional collaborations effectively. As a results-oriented leader, Rob continues to build on his reputation as a thought leader in the field, driving initiatives that not only meet immediate research needs but also align with Instagram's long-term vision of fostering a vibrant community of creators. Through his work, Rob Counce exemplifies the critical role that user research plays in shaping innovative products and services in the ever-evolving social media landscape.
Research Program Manager at Meta in March 2025 to Present
Research Program Manager at Instagram in July 2021 to April 2024
Research Program Manager at Uber in July 2019 to May 2020
UX Research Operations Manager at Uber in August 2017 to July 2019
Head of Customer/Web Analytics at Moody’s Analytics in May 2010 to June 2016
Project / Portfolio Manager at Pfizer in January 2008 to May 2010
Senior Consultant / Product Strategist at Logical Design Solutions in October 2005 to January 2008
Product Manager at TradeCard, Inc. in October 2004 to October 2005
Manager of Business System Analysis Team at PwC in March 2000 to October 2004
Competitive Intelligence Analyst at Global Sources in March 1999 to August 1999
IT Strategy Consultant at Process Quality Management in March 1998 to January 1999
IT Strategy Consultant at The Associated in August 1997 to February 1998
Logistics Manager at Williams & Wilkins in November 1995 to May 1997
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Discover more about InstagramWhat is Rob Counce email address?
Email Rob Counce at [email protected] and [email protected]. This email is the most updated Rob Counce's email found in 2026.
How to contact Rob Counce?
To contact Rob Counce send an email to [email protected] or [email protected]. (updated on January 20, 2024)
What company does Rob Counce work for?
Rob Counce works for Instagram
What is Rob Counce's role at Instagram?
Rob Counce is Research Program Manager
What is Rob Counce's Phone Number?
Rob Counce's phone (201) ***-*402
What industry does Rob Counce work in?
Rob Counce works in the Information Technology & Services industry.
Rob Counce Email Addresses
Rob Counce Phone Numbers
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