Rita Dodgen
Sr. Service Contracts Administrator at Cisco Systems, Acuson Inc, JewelrySupply.com | Rocklin, California, United States
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Rita Dodgen is a seasoned Sr. Service Contracts Administrator with extensive experience in customer service, order management, and service contracts across multiple industries, including technology at Cisco Systems, medical devices at Acuson Inc., and e-commerce at JewelrySupply.com. In her current role at Cisco Systems, Rita excels in account management for service contracts and order administration within the Domestic and Canadian regions. Her meticulous approach ensures that all contracts and warranty orders are monitored through their complete lifecycle, from initiation to final billing and closure.
Rita has consistently achieved an impressive annual retention rate of 90-95%, underscoring her commitment to customer satisfaction and her ability to foster long-term relationships with clients. Her outstanding reputation for maintaining high customer service standards is a testament to her dedication and expertise. She adeptly navigates the complexities of service contracts, leveraging her skills in software documentation, forecasting, and time management to streamline processes and enhance operational efficiency.
Key projects Rita has spearheaded include the implementation of a new tracking system for service contracts, which has significantly improved accuracy and reduced processing times. Her ability to work effectively in fast-paced environments, coupled with her strong training and management skills, allows her to collaborate seamlessly with colleagues at all levels. Rita’s comprehensive understanding of customer service dynamics and her proactive approach to problem-solving make her an invaluable asset to any organization, driving both customer retention and satisfaction to new heights.
Sr. Service Contracts Administrator at Cisco Systems, Acuson Inc, JewelrySupply.com
Customer Service Care Representative at Jewelrysupply.com in June 2005 to November 2012
Sr. Service Contracts Administrator at Acuson, Inc. in August 1997 to April 1999
Sr. Service Contracts Administrator at Cisco Systems, Inc. in August 1991 to April 1995
Sr. Service Contracts Administrator at System Industries, Inc. in February 1988 to April 1991
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Los Altos High School, General Education, August 1973 to August 1977
Los Altos High School, August 1973 to August 1977
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Software Documentation
Account Management
Sales
Management
Customer Service
Forecasting
Training
Time Management
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What is Rita Dodgen email address?
Email Rita Dodgen at [email protected]. This email is the most updated Rita Dodgen's email found in 2026.
How to contact Rita Dodgen?
To contact Rita Dodgen send an email to [email protected]. (updated on September 02, 2024)
What company does Rita Dodgen work for?
Rita Dodgen works for Cisco Systems, Acuson Inc, JewelrySupply.com
What is Rita Dodgen's role at Cisco Systems, Acuson Inc, JewelrySupply.com?
Rita Dodgen is Sr. Service Contracts Administrator
What is Rita Dodgen's Phone Number?
Rita Dodgen's phone (213) ***-*173
What industry does Rita Dodgen work in?
Rita Dodgen works in the Internet industry.
Rita Dodgen Email Addresses
Rita Dodgen Phone Numbers
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