Rishikesh Gopalakrishnan
Senior Business Intelligence Analyst (Omni Channel Experience + AI) at NextEra Energy, Inc. | Palm Beach Gardens, Florida, United States
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Rishikesh Gopalakrishnan serves as a Senior Business Intelligence Analyst at NextEra Energy, Inc., where he plays a pivotal role in shaping the company's digital transformation initiatives. With a focus on implementing the Unified Customer Data Platform, Rishikesh is instrumental in creating a seamless Omni-Channel experience that enhances customer engagement and operational efficiency. His expertise in data governance and advanced search algorithms enables the integration of diverse data sources, ensuring that the platform serves as a robust backbone for AI-driven solutions.
One of Rishikesh's key projects is the development of a conversational AI chatbot, designed to empower agents by streamlining decision-making processes and providing instant access to internal documentation. This innovative approach not only improves the quality of customer interactions but also significantly reduces response times, reflecting NextEra Energy's commitment to operational excellence. Leveraging tools such as AWS Step Functions and the MuleSoft Anypoint Platform, Rishikesh adeptly navigates the complexities of data modeling and project management, ensuring that all technical implementations align with strategic business objectives.
His proficiency in Python and familiarity with SAP ERP further enhance his ability to drive impactful insights from data, making him a vital asset to the organization. As Rishikesh continues to lead transformative projects, he remains dedicated to harnessing the power of AI and Omni-Channel strategies to elevate the digital experience for both customers and agents alike, positioning NextEra Energy at the forefront of the energy sector's digital evolution.
Senior Business Intelligence Analyst (Omni Channel Experience + AI) at NextEra Energy, Inc. in July 2024 to Present
Business Intelligence Analyst (Data Integration & Engineering) at NextEra Energy, Inc. in June 2023 to July 2024
Associate BI Analyst (Data Integration & Engineering) at NextEra Energy, Inc. in March 2021 to June 2023
Graduate Student Researcher at Rutgers Business School in August 2020 to December 2020
Research Data Analyst - Rutgers Supply Chain Analytics Laboratory at Rutgers Business School in May 2020 to August 2020
Teaching Assistant at Rutgers Business School in January 2020 to August 2020
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Rutgers Business School, Master's degree, September 2026
Manipal Institute of Technology, Bachelor of Technology - BTech, September 2026
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Splunk
Mule ESB
AWS Glue
AWS Lambda
AWS Step Functions
Apache Kafka
MuleSoft Anypoint Platform
REST APIs
Event Driven Programming
Big Data Analytics
Amazon Web Services (AWS)
Data Engineering
Data Governance
Integration Architecture
Data Architecture
NoSQL
Domain-Driven Design (DDD)
Salesforce
SAP ERP
Python (Programming Language)
Data Migration
Data Warehousing
Machine Learning
Python
Operations Research
Data Visualization
Statistical Data Analysis
Deep Learning
Lean Six Sigma
Project Management
Data Structures
R
Microsoft Excel
Tableau
Gurobi
Leadership
Public Speaking
Time Series Analysis
Demand Forecasting
Advanced Search Algorithms
SQL
Optimization
Linear Programming
Data Modeling
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Discover more about NextEra Energy, Inc.What is Rishikesh Gopalakrishnan email address?
Email Rishikesh Gopalakrishnan at [email protected] and [email protected]. This email is the most updated Rishikesh Gopalakrishnan's email found in 2026.
What is Rishikesh Gopalakrishnan phone number?
Rishikesh Gopalakrishnan phone number is 5135460360.
How to contact Rishikesh Gopalakrishnan?
To contact Rishikesh Gopalakrishnan send an email to [email protected] or [email protected]. If you want to call Rishikesh Gopalakrishnan try calling on 5135460360. (updated on January 03, 2025)
What company does Rishikesh Gopalakrishnan work for?
Rishikesh Gopalakrishnan works for NextEra Energy, Inc.
What is Rishikesh Gopalakrishnan's role at NextEra Energy, Inc.?
Rishikesh Gopalakrishnan is Senior Business Intelligence Analyst (Omni Channel Experience + AI)
What industry does Rishikesh Gopalakrishnan work in?
Rishikesh Gopalakrishnan works in the Utilities industry.
Rishikesh Gopalakrishnan Email Addresses
Rishikesh Gopalakrishnan Phone Numbers
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