Rishabh Dabhade
Technical Support Engineer at CitiusTech | Mumbai, Maharashtra, India
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Rishabh Dabhade is a dedicated Technical Support Engineer at CitiusTech, a premier healthcare technology company renowned for its innovative solutions that enhance patient care and streamline healthcare operations. In his current role, Rishabh serves as the primary point of escalation for strategic accounts, including prestigious institutions such as The Mayo Clinic, New York Presbyterian, and Johns Hopkins. His expertise lies in managing critical technical issues for some of the top 50 U.S. enterprise health systems, where he has consistently demonstrated his commitment to client satisfaction and loyalty.
Rishabh's impressive track record includes resolving 40-50 technical troubleshooting cases weekly, achieving a remarkable 50% increase in resolution rates. His proficiency in executing API calls and SQL queries has significantly improved data accuracy by 90%, ensuring that healthcare providers have access to reliable information for better decision-making. Additionally, Rishabh has played a pivotal role in implementing bidirectional image exchange workflows, which have boosted operational efficiency by 25%.
His skill set encompasses a wide range of competencies, including incident management, application support, and IT project management, all of which are crucial in the fast-paced healthcare technology landscape. Rishabh's ability to leverage tools such as Zoom for effective communication and collaboration further enhances the customer experience, allowing him to address complex issues swiftly and effectively. As he continues to navigate the evolving challenges of healthcare technology, Rishabh remains committed to driving excellence in technical support and contributing to the success of CitiusTech and its esteemed clients.
Technical Support Engineer at CitiusTech in May 2023 to Present
Customer Support Analyst at CitiusTech in May 2022 to May 2023
Desktop Support Engineer at CitiusTech in February 2022 to May 2022
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Dr. D. Y. Patil Vidyapeeth, July 2026
Tilak College Of Education, Bachelor's degree, July 2026
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Technical Documentation
Developer Tools
Customer Contact
Chat
Microsoft Intune
Google Workspace
Zoom
Slack
Written Communication
Ticketing Systems
Service Desk
Customer Experience
Client Requirements
Service Levels
Support Engineers
Incident Management
Help Desk Support
Critical Thinking
Technical Engineering
Customer Relationship Management (CRM)
Problem Solving
Troubleshooting
Customer Service
Analytical Skills
Application Support
Communication
Python (Programming Language)
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Microsoft Office
DICOM
Databases
Microsoft Excel
ServiceNow
Salesforce.com
Healthcare
Medical Devices
pgAdmin
SQL
Customer Support
HL7 Standards
Medical Imaging
Technical Support
Information Technology
Client Rapport
De-escalation
Challenging Environment
Social Media Communications
Relationship Building
Tech Career Skills
Technical Leadership
IT Project & Program Management
IT architectures
IT Strategic Planning
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Discover more about CitiusTechWhat is Rishabh Dabhade email address?
Email Rishabh Dabhade at [email protected]. This email is the most updated Rishabh Dabhade's email found in 2026.
How to contact Rishabh Dabhade?
To contact Rishabh Dabhade send an email to [email protected]. (updated on August 09, 2024)
What company does Rishabh Dabhade work for?
Rishabh Dabhade works for CitiusTech
What is Rishabh Dabhade's role at CitiusTech?
Rishabh Dabhade is Technical Support Engineer
What is Rishabh Dabhade's Phone Number?
Rishabh Dabhade's phone (**) *** *** 156
What industry does Rishabh Dabhade work in?
Rishabh Dabhade works in the Information Technology & Services industry.
Rishabh Dabhade Email Addresses
Rishabh Dabhade Phone Numbers
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