Rene Azula
Regional Director of Operations at Majorel Iberia & LatAm | Bucaramanga, Santander, Colombia
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Rene Azula currently serves as the Regional Director of Operations at Majorel Iberia & LatAm, where he plays a pivotal role in steering the operational strategy across four key cities in Latin America, managing a robust workforce of over 4,500 employees. With a strong foundation in leadership and strategic planning, Rene is adept at navigating the complexities of the Business Process Outsourcing (BPO) sector, ensuring that the operational teams not only meet but exceed financial and delivery objectives. His expertise in project management and sales management is instrumental in driving the implementation of innovative services that enhance operational efficiency and customer satisfaction.
Rene's commitment to fostering a positive corporate culture is evident in his approach to communication and team dynamics. He believes that a people-centric focus is essential for cultivating an environment where creativity and innovation can thrive. By leveraging his skills in strategic negotiations and telecommunications, he has successfully led initiatives that integrate new technologies and streamline processes, ultimately contributing to the growth of current operations.
Key projects under his leadership include the expansion of service offerings tailored to meet the evolving needs of clients in the global market, as well as the optimization of call center operations to improve performance metrics. Rene's analytical mindset and financial acumen enable him to make assertive decisions that align with Majorel's vision for sustainable growth in the Latin American region. As he continues to drive operational excellence, Rene remains committed to empowering his teams and fostering a culture of continuous improvement and adaptability in an ever-changing industry landscape.
Regional Director of Operations at Majorel Iberia & LatAm in April 2023 to Present
Business Unit Manager - Site Director at Majorel Iberia & LatAm in July 2020 to March 2023
Business Unit Director at Emergia Contact Center in September 2018 to June 2020
Director Senior de Operaciones at Teleperformance Colombia in December 2015 to September 2018
Workforce Manager at Arvato CRM Solutions Iberia & LATAM in April 2014 to December 2015
Service Delivery Manager at Arvato CRM Solutions Iberia & LATAM in November 2012 to April 2014
Responsable de Negocios at Atento in October 2009 to October 2012
Founder at Azupublics in February 2009 to October 2009
Founder at Productora de Lacteos de Santander LTDA (PROLASAN LTDA) in December 2007 to February 2009
Founder at Comercializadora Internacional Mi Tierra Ltda. in May 2004 to February 2009
Marketing Director at Rikalac S.A in February 1999 to January 2004
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Massachusetts Institute of Technology, Liderazgo en Innovación, September 2026
The University of Queensland, Leaders in Global Development, September 2026
CESA-Colegio de Estudios Superiores de Administración, Diplomado en Habilidades Gerenciales para la Dirección Efectiva en Empresas de Contact Center y BPO, September 2026
UNAD, Ingeniero Industrial
MIT Professional Education, Cultural Awareness for Global Business, September 2026
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Leadership
Team Leadership
Workforce Planning
Project Planning
Call Centers
Telecommunications
Customer Service
Project Management
Microsoft Office
Sales Management
Strategic Planning
Product Management
New Business Development
Account Management
Reporting Systems
Export-Import
Marketing Strategy
Marketing Communications
Liderazgo de equipos
Telecomunicaciones
Centro de llamadas
Creación y desarrollo de empresas
Gerencia de ventas
Planificación estratégica
Servicio de atención al cliente
Gestión de proyectos
Liderazgo
Gestión de productos
Planeamiento de proyectos
Subcontratación
Estrategia empresarial
Administración y dirección de empresas
Negociación
Gestión de relaciones con clientes
Estrategia
Dirección y desarrollo de equipos de trabajo
Centros de contacto
Inteligencia empresarial
Experiencia del cliente
Satisfacción del cliente
Análisis
Management
Contact Centers
Dirección
Finanzas
Oratoria
Comunicaciones
Desarrollo personal
Aptitudes vida
Dirección estratégica
Negotiation
Strategic Negotiations
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Discover more about Majorel Iberia & LatAmWhat is Rene Azula email address?
Email Rene Azula at [email protected] and [email protected]. This email is the most updated Rene Azula's email found in 2026.
What is Rene Azula phone number?
Rene Azula phone number is +573016076863.
How to contact Rene Azula?
To contact Rene Azula send an email to [email protected] or [email protected]. If you want to call Rene Azula try calling on +573016076863. (updated on August 15, 2024)
What company does Rene Azula work for?
Rene Azula works for Majorel Iberia & LatAm
What is Rene Azula's role at Majorel Iberia & LatAm?
Rene Azula is Regional Director of Operations
What industry does Rene Azula work in?
Rene Azula works in the Outsourcing/Offshoring industry.
Rene Azula Email Addresses
Rene Azula Phone Numbers
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