Renaud Doppelt
Customer Experience Transformation Manager at Volvo Car France | Nanterre, Île-de-France, France
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Renaud Doppelt currently serves as the Customer Experience Transformation Manager at Volvo Car France, where he plays a pivotal role in shaping the future of the brand’s customer engagement strategies. Leveraging his deep expertise in marketing and customer experience, Renaud leads cross-functional initiatives aimed at elevating the quality and consistency of the customer journey across all touchpoints—retailers, digital platforms, and mobile applications. His strategic focus is on creating seamless, personalized experiences that foster long-term brand loyalty and strengthen the dealer network’s relationship with customers.
In his current role, Renaud is spearheading key projects such as the launch of a comprehensive digital content library, designed to enhance customer engagement through relevant, accessible information and multimedia content. This initiative exemplifies his ability to integrate digital content strategies with offline customer touchpoints, ensuring a cohesive and engaging brand experience. His expertise in analyzing customer insights and understanding consumer behavior allows him to refine journey mapping and optimize interactions at every stage of the customer lifecycle.
Renaud’s leadership extends to managing a Project Manager, ensuring that strategic objectives are translated into actionable plans with measurable outcomes. His skills in communication, interpersonal relations, and strategy enable him to collaborate effectively across teams and with external partners. With a strong command of tools like Microsoft Office and fluency in English, Renaud is well-equipped to drive innovation in customer experience, aligning marketing strategies with evolving consumer expectations and digital trends. His passion for delivering exceptional customer experiences continues to position Volvo Car France as a leader in automotive customer loyalty and digital transformation.
Customer Experience Transformation Manager at Volvo Car France in January 2021 to Present
Customer Service Marketing Manager at Volvo Car France in March 2016 to December 2020
Product Manager at Volvo Car France in July 2012 to February 2016
Marketing Specialist at Volvo Car France in September 2011 to June 2012
Product Manager Assistant at Bristol Myers Squibb in September 2009 to August 2011
Project Manager Assistant at La Banque Postale in July 2008 to December 2008
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NEOMA Business School, Master in Management Grande Ecole, October 2026
Rikkyo University, Exchange students program, October 2026
University of Paris I: Panthéon-Sorbonne, Diplôme d'études universitaires générales (DEUG), October 2026
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Communication
Parcours client
Expérience client
Fidélité des clients
Satisfaction client
Résolution de problèmes
Sens de l’organisation
Relations interpersonnelles
Customer journey
Insight client
Comportement du consommateur
Relation client
Microsoft Excel
Communication orale
Travail d’équipe
Microsoft Office
Anglais
Marketing
Product Marketing
Web Marketing
Marketing Communications
Web Technologies
Product Launch
Product Launch Events
Market Analysis
Analyse de marché
Automobile
Communication marketing
Stratégie de commercialisation
Gestion de projet
Management
Lancement de produit
Negotiation
Management marketing
Stratégie marketing
Marketing Management
Négociations
Stratégie
Strategy
Marketing Strategy
Business Strategy
Team Management
Français C2
Anglais C1
Premiers secours
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Discover more about Volvo Car FranceWhat is Renaud Doppelt email address?
Email Renaud Doppelt at [email protected], [email protected] and [email protected]. This email is the most updated Renaud Doppelt's email found in 2026.
How to contact Renaud Doppelt?
To contact Renaud Doppelt send an email to [email protected], [email protected] or [email protected]. (updated on March 12, 2025)
What company does Renaud Doppelt work for?
Renaud Doppelt works for Volvo Car France
What is Renaud Doppelt's role at Volvo Car France?
Renaud Doppelt is Customer Experience Transformation Manager
What is Renaud Doppelt's Phone Number?
Renaud Doppelt's phone (**) *** *** 353
What industry does Renaud Doppelt work in?
Renaud Doppelt works in the Automotive industry.
Renaud Doppelt Email Addresses
Renaud Doppelt Phone Numbers
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