Remus Simon

Q: What is Remus Jerome Simon email address?

Email Remus Jerome Simon at rjdsimon@yahoo.com and remus.simon@fis.com.mx. This email is the most updated Remus Jerome Simon's email found in 2026.

Q: How to contact Remus Jerome Simon?

To contact Remus Jerome Simon send an email to rjdsimon@yahoo.com or remus.simon@fis.com.mx. (updated on October 23, 2024)

Service Delivery Manager at FIS | Makati, National Capital Region, Philippines

About Remus Simon

Remus Jerome Simon serves as a Service Delivery Manager (SDM) at FIS, where he plays a pivotal role in overseeing the Auto Finance Suite and various banking solutions across multiple regions, including Australasia, EMEA, APAC, and AMER. With a dedicated team of 5 members supporting mainframe batch cycles for US clients and an additional 9 members focused on enterprise payments, Remus is instrumental in ensuring seamless service delivery and operational excellence. His expertise in ITIL practices and emotional intelligence enables him to foster a collaborative team environment, driving performance and engagement.

In his current role, Remus is responsible for the creation of key performance indicators (KPIs) and metrics that align with FIS's strategic objectives. He adeptly manages headcount and budget planning, ensuring that resources are allocated efficiently to meet the demands of the business. By converting overarching company goals into actionable team objectives, he empowers his team to focus on continuous improvement and innovation. His proficiency in IBM Mainframe technologies and digital transformation initiatives positions him as a key contributor to FIS's commitment to delivering cutting-edge solutions in the financial services sector.

Key projects under Remus's leadership include enhancing the Australia HelpDesk operations and optimizing integrated banking solutions to improve client satisfaction and operational efficiency. His ability to navigate complex challenges while maintaining a customer-centric approach has solidified his reputation as a trusted leader in service delivery. As FIS continues to evolve in the fast-paced fintech landscape, Remus remains at the forefront, leveraging his skills in people management and IT leadership to drive success and foster a culture of excellence within his teams.

Remus Simon Work