Reetha R
Analytics Consultant at Concentrix Catalyst | Subang Jaya, Selangor, Malaysia
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Reetha R. is a seasoned Analytics Consultant at Concentrix Catalyst, where she plays a pivotal role in enhancing customer experience strategies through advanced data-driven insights. With over 11 years of expertise spanning data analytics, project management, finance systems security, and process automation, Reetha brings a comprehensive approach to her current responsibilities. At Concentrix Catalyst, she specializes in leveraging customer experience analytics to optimize the performance of the global digital Sales & Marketing teams supporting diverse advertisers across multiple domains. Her work involves conducting in-depth Root Cause Analysis using sophisticated statistical techniques and unstructured data management to identify key drivers impacting sales and customer engagement.
Reetha’s expertise extends to developing actionable recommendations that drive process improvements and operational efficiencies. She collaborates closely with cross-functional teams—including Operations, Quality Assurance, Training, and Vendor Product Managers—to implement data-backed strategies that enhance customer satisfaction and sales effectiveness. Her proficiency in Python programming, Natural Language Processing (NLP), and Prompt Engineering enables her to analyze unstructured data sources such as customer feedback and call transcripts, uncovering insights that inform targeted marketing campaigns and sales initiatives.
In addition to her technical skills, Reetha is adept at portfolio analysis and business process improvement, ensuring that her insights translate into tangible business outcomes. Her experience in lecturing and recruiting further underscores her ability to communicate complex analytical concepts clearly and foster collaborative problem-solving. Reetha’s holistic approach to analytics, combined with her attention to detail and industry-specific expertise, positions her as a valuable asset in driving innovative customer experience solutions at Concentrix Catalyst.
Analytics Consultant at Concentrix Catalyst in April 2023 to Present
AML Quality Program Support Officer at Citi in May 2022 to April 2023
Database Manager at BAT in March 2021 to April 2022
Senior Analyst at edotco Group in May 2020 to July 2020
Group Strategic Cost Management Specialist at Axiata in September 2019 to May 2020
Data Analyst at Axiata in June 2019 to August 2019
Finance Analyst at Micro Focus in June 2017 to June 2018
Finance Analyst at HP in February 2014 to May 2017
Sales Compensation Analyst at HP in September 2013 to January 2014
Finance Analyst - Project at HP in June 2013 to August 2013
Lecturer at Vkom Education Resource in January 2011 to January 2013
Human Resource & Recruitment Executive at ProMicom in January 2010 to January 2011
Web Content Developer at P2i Online Sdn Bhd in January 2007 to January 2008
Research Assistant at Institute of Gerontology, University Putra Malaysia in January 2007 to January 2007
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Universiti Putra Malaysia, Master's degree, July 2026
Universiti Putra Malaysia, Bachelor of Consumer Studies, July 2026
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Data Modeling
Portfolio Analysis
Attention to Detail
Sales Strategy
Cross-functional Collaborations
Root Cause Problem Solving
Lean Six Sigma
Technical Specs
Requirements Gathering
Functional Requirements
Business Understanding
Business Requirements
Strategic Thinking
Shared Service Center
Service Improvement
Service-Level Agreements (SLA)
Operational Excellence
Key Performance Indicators
Business Process Outsourcing (BPO)
Customer Data
Project Plans
Oral Communication
Knowledge Acquisition
Data Entry
Payroll Analysis
Sales Operations Support
Project Coordination
Project Implementation
Python (Programming Language)
Reporting & Analysis
Data Integrity
Project Delivery
Data Analysis
Business Strategy
Auditing
Generative AI
Statistical Data Analysis
Client Relations
Senior Stakeholder Management
Microsoft Power Query
Root Cause Analysis
MicroStrategy
Microsoft Outlook
Planisware
Business Partner Support
Data Quality
Stakeholder Management
SAP Business Warehouse (SAP BW)
SAP Lighthouse
Legacy Systems
QlickSense
AP Front Office
Microsoft Power BI
Microsoft Excel
Big Data Analytics
Unstructured data management
Knime
Financial Services
System Administration
Microsoft Dynamics AX
Data Analytics
Financial Reporting
SAP GRC Access Control
Financial Analysis
Project Management
User Acceptance Testing
Recruiting
Event Management
Change Management
Business Process Improvement
Knowledge Management
Power BI
Excel macro
Microsoft Office
Tableau
SAP NetWeaver Business Warehouse (SAP BW)
SAP Netweaver
Training Delivery
Interviews
Lecturing
Employee Engagement
Leadership
Team Management
Front Office Support
NetSuite
Talend Open Studio
Problem Solving
Communication
Analytical Skills
Process Improvement
Natural Language Processing (NLP)
Productivity Improvement
Artificial Intelligence for Business
Media Ethics
Generative AI Tools
Artificial Intelligence for Design
Microsoft PowerPoint
Microsoft Copilot
Prompt Engineering
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Discover more about Concentrix CatalystWhat is Reetha R email address?
Email Reetha R at [email protected] and [email protected]. This email is the most updated Reetha R's email found in 2026.
How to contact Reetha R?
To contact Reetha R send an email to [email protected] or [email protected]. (updated on March 10, 2025)
What company does Reetha R work for?
Reetha R works for Concentrix Catalyst
What is Reetha R's role at Concentrix Catalyst?
Reetha R is Analytics Consultant
What is Reetha R's Phone Number?
Reetha R's phone (**) *** *** 182
What industry does Reetha R work in?
Reetha R works in the Management Consulting industry.
Reetha R Email Addresses
Reetha R Phone Numbers
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