Razvanrobert Chilu
Sr. Director of Technical Support at OPSWAT | Timiş, Romania
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Razvan-Robert Chilu currently serves as the Support and Professional Services Manager for OPSWAT in the EMEA region, where he plays a pivotal role in elevating the company's customer support and professional services offerings. His leadership is centered around delivering a seamless, efficient, and proactive customer experience, leveraging his extensive expertise in technical support, virtualization, and IT service management. Razvan’s strategic approach involves not only resolving complex technical issues but also driving operational excellence through digital transformation initiatives that streamline support workflows and enhance responsiveness.
At OPSWAT, Razvan has spearheaded key projects focused on optimizing support processes via advanced tools and automation, ensuring rapid issue resolution and improved customer satisfaction. His deep understanding of cybersecurity, endpoint protection, and network security solutions enables him to provide tailored professional services that align with client needs and industry best practices. Razvan’s proficiency in managing cross-functional teams, combined with his skills in VMware, virtualization, and ITIL frameworks, allows him to foster a culture of continuous learning and shared expertise within his team.
His leadership emphasizes performance management and operational analysis, ensuring that support services are not only reactive but also proactive in identifying and mitigating potential issues before they impact clients. Razvan’s ability to bridge technical knowledge with strategic management makes him a key driver in OPSWAT’s mission to deliver innovative cybersecurity solutions and exceptional customer support across the EMEA region.
Sr. Director of Technical Support at OPSWAT in July 2019 to Present
Director of Support and Professional Services at OPSWAT in October 2017 to July 2019
Support and Professional Services Manager (EMEA) at OPSWAT in December 2014 to October 2017
Technical Consultant at Red Earth Software in February 2014 to January 2015
System Administrator at Atos in March 2012 to November 2014
Network Administrator at Profi Rom Food in November 2011 to March 2012
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West University of Timisoara, Bachelor's Degree, August 2026
Traian Lalescu Orsova, High School, August 2026
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Strategy
Key Performance Indicators
Managing Managers
Cross-functional Initiatives
Presentation Skills
Negotiation
Strategy Implementation
Customer Success
Business Development
Business Process Improvement
B2B Software
Technical Services
Leadership
Team Performance
Problem Solving
Customer Applications
Strategic Relationships
Sensitive Issues
Customer Engagement
Communication
Analytical Skills
Windows Server
Active Directory
DHCP
DNS
Windows 7
Group Policy
Windows XP
Networking
DNS Server
Powershell
ITIL v3 Foundations Certified
Help Desk Support
Ghost Imaging
MS-DOS
Team Management
Project Management
Team Leadership
Network Administration
VMware
Virtualization
System Administration
Technical Support
Software Installation
Switches
ITIL
Microsoft Exchange
Hyper-V
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Management
Infrastructure
Scripting
Security Architecture Design
Information Security
Data Security
Customer Support
Customer Service
Customer Satisfaction
Customer Experience Management
Customer Service Training
Training
Business Management
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Discover more about OPSWATWhat is Razvan-robert Chilu email address?
Email Razvan-robert Chilu at [email protected] and [email protected]. This email is the most updated Razvan-robert Chilu's email found in 2026.
How to contact Razvan-robert Chilu?
To contact Razvan-robert Chilu send an email to [email protected] or [email protected]. (updated on August 19, 2024)
What company does Razvanrobert Chilu work for?
Razvanrobert Chilu works for OPSWAT
What is Razvanrobert Chilu's role at OPSWAT?
Razvanrobert Chilu is Sr. Director of Technical Support
What is Razvanrobert Chilu's Phone Number?
Razvanrobert Chilu's phone (**) *** *** 148
What industry does Razvanrobert Chilu work in?
Razvanrobert Chilu works in the Computer Software industry.
Razvanrobert Chilu Email Addresses
Razvanrobert Chilu Phone Numbers
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