Ramez Gendy
Wireless OSS Manager at Freedom Mobile | Mississauga, Ontario, Canada
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Ramez Gendy currently serves as the Wireless OSS Manager at Freedom Mobile, where he leverages his extensive expertise in IT and telecommunications to drive the design and implementation of advanced operational support systems (OSS). In this pivotal role, Ramez is responsible for planning and designing wireless network and service management systems that are crucial for supporting operations and engineering teams in their fault management, configuration management, and performance management functions. His deep understanding of IT service management (ITSM) and automation solutions allows him to streamline processes and enhance service delivery.
One of Ramez's key projects includes leading the design and implementation of a robust cloud infrastructure for value-added services (VAS) and OSS platforms, utilizing cutting-edge technologies such as VMware and Red Hat OpenShift. This initiative not only modernizes the existing infrastructure but also facilitates a seamless migration process, ensuring minimal disruption to ongoing operations. His proficiency in budget management and offshore project management further underscores his ability to deliver projects on time and within financial constraints, while his skills in PowerShell and Linux enable him to optimize system performance and automate routine tasks effectively.
Ramez is also well-versed in the latest advancements in 5G technology, positioning him as a valuable asset in navigating the complexities of next-generation wireless networks. His commitment to continuous improvement and innovation is evident in his proactive approach to implementing technical team action plans that align with both specific and corporate objectives. With a strong foundation in ITIL principles and a strategic mindset, Ramez Gendy is dedicated to enhancing operational efficiencies and driving the future of telecommunications at Freedom Mobile.
Wireless OSS Manager at Freedom Mobile in October 2019 to Present
OSS Senior Supervisor at Freedom Mobile in March 2012 to October 2019
Information Technology and Communication Manager at ENPC in April 2010 to March 2012
MS Systems Manager at Vodafone in April 2005 to March 2010
Project Lead at Vodafone in August 2004 to August 2005
IT Systems Senior Team Leader at Vodafone Egypt in June 2000 to March 2005
System Administrator at Vodafone Egypt in October 1998 to May 2000
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Heriot-Watt University, MBA, November 2026
Middlesex University, MSc, November 1996 to November 1998
Ain Shams University, BSc, November 1990 to November 1995
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Budget Management
Leadership
Cloud Computing
5G
Cloud Automation
IT Management
Active Directory
Vendor Management
Windows Server
Telecommunications
Service Delivery
Servers
ServiceNow
Project Management
Management
Cisco Technologies
System Deployment
Microsoft Exchange
SharePoint
Infrastructure
IT Service Management
DNS
DHCP
MS Project
TCP/IP
Microsoft Technologies
ITIL
Powershell
IT Strategy
Microsoft Office
Team Leadership
Unix
Windows Server 2008
Offshore Project Management
People Management
Staff Mentoring
Performance Appraisal
Project Portfolio Management
Microsoft Project
Netcool
Linux
OSS
Unix Operating Systems
Microsoft Products
Internet Protocol Suite (TCP/IP)
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Discover more about Freedom MobileWhat is Ramez Gendy email address?
Email Ramez Gendy at [email protected], [email protected] and [email protected]. This email is the most updated Ramez Gendy's email found in 2026.
What is Ramez Gendy phone number?
Ramez Gendy phone number is +16477786595 and +16477007556.
How to contact Ramez Gendy?
To contact Ramez Gendy send an email to [email protected], [email protected] or [email protected]. If you want to call Ramez Gendy try calling on +16477786595 and +16477007556. (updated on September 28, 2024)
What company does Ramez Gendy work for?
Ramez Gendy works for Freedom Mobile
What is Ramez Gendy's role at Freedom Mobile?
Ramez Gendy is Wireless OSS Manager
What industry does Ramez Gendy work in?
Ramez Gendy works in the Telecommunications industry.
Ramez Gendy Email Addresses
Ramez Gendy Phone Numbers
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