Raluca Botica

Raluca Botica currently serves as an IT Business Analyst at Swiss Automotive Group AG within the ERP Competence Center, specializing in Microsoft Dynamics AX 365 Finance & Operations. In this role, she plays a pivotal part in optimizing the company's ERP systems to streamline manufacturing processes, financial reporting, and supply chain management. Her expertise in ERP modules and her deep understanding of F&O functionalities enable her to bridge the gap between technical teams and business stakeholders, ensuring that system implementations and upgrades align with organizational goals.

Raluca actively manages strategic communication processes across departments, facilitating seamless collaboration between IT architects, project managers, and end-users. She oversees ticketing project management, meticulously tracking incidents and coordinating root cause analysis to ensure swift resolution and minimal disruption to workflows. Her proficiency with Agile methodologies and tools like Azure DevOps allows her to lead sprints effectively, prioritize tasks, and deliver incremental value in a dynamic environment.

Her key projects include the deployment of new ERP modules to enhance manufacturing efficiency and the integration of financial reporting tools to improve transparency and decision-making. Raluca’s skills in KPIs, customer support, and software testing contribute to maintaining high standards of system performance and user satisfaction. With a focus on continuous improvement, she leverages her knowledge of telecommunications and manufacturing processes to support Swiss Automotive Group’s digital transformation initiatives. Her proactive approach and technical acumen make her an invaluable asset in driving operational excellence and fostering innovation within the organization.