Rahsaan Midgette
Customer Service Specialist 1 at Aon | New York, New York, United States
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Rahsaan Midgette currently serves as a Customer Service Specialist 1 at Aon, where he plays a pivotal role in enhancing client experiences through effective communication and support. With a strong foundation in IT, bolstered by an Associate’s Degree in Networking from TCI College of Technology, Rahsaan is well-equipped to navigate the complexities of customer inquiries related to claims status and enrollment processes. His responsibilities include managing both inbound and outbound calls, ensuring that clients receive timely and accurate information, which is crucial in the fast-paced insurance industry.
In addition to his primary duties, Rahsaan has demonstrated versatility by being cross-trained to provide backup support for fellow customer service representatives. This adaptability not only showcases his commitment to team collaboration but also highlights his proficiency in various systems, including the AS400 system and Microsoft Outlook. His technical skills extend to help desk support, where he collaborates with management to address supervisor desk calls and streamline operations.
Rahsaan's enthusiasm for learning and growing within the IT support realm is evident in his proactive approach to professional development. He is particularly interested in expanding his knowledge and expertise in trading systems and operating systems, which are increasingly relevant in today’s technology-driven environment. With a passion for creative problem-solving and a keen understanding of customer needs, Rahsaan Midgette is poised to make significant contributions to Aon and the broader field of IT support, ultimately aiming to evolve into a more specialized role as an IT Support Technician.
Customer Service Specialist 1 at Aon in November 2017 to Present
Collections Specialist at Sunrise Credit Services, Inc. in April 2017 to November 2017
Call Center Analyst at BPA Quality in December 2015 to April 2017
Help Desk Specialist/Collections Agent at Iqor/ RMS Commercial Collections in January 2014 to May 2015
Help Desk Technician at Geek Squad in July 2013 to July 2014
Network Engineer at Event Network Services in January 2013 to September 2013
IT Support Technician at Smart Trade Technologies in April 2012 to October 2012
Customer Service Clerk at Street Gear in December 2010 to March 2012
Collection Specialist at Northern Leasing Inc in April 2009 to July 2010
Help Desk Support Specialist at Law Office of Mitchell N. Kay/Plaza Associates in October 2004 to March 2009
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Technical Career Institutes, Associate’s Degree, November 2026
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Microsoft Office
Customer Service
Computer Hardware
Microsoft Excel
Troubleshooting
Call Centers
Java
Outlook
Networking
System Administration
Microsoft Word
JavaScript
AS400 system
Management
Windows Server
Visio
Visual Basic
Cisco Routers
Software Installation
Software Development
Leadership
Windows 7
Novell
Team Leadership
Sales
PowerPoint
Quality Assurance
Telephone Skills
Windows
Trading Systems
MS Project
Creative Writing
Notepad++
Dell Switches
Cable Management
SAS programming
Credit Analysis
Strategic Planning
Microsoft outlook
TextPad
FIX
QA Testing
Debt Settlement
Citrix
BMC Remedy Ticketing System
Help Desk Support
Servers
Technical Support
Windows XP
Operating Systems
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Discover more about AonWhat is Rahsaan Midgette email address?
Email Rahsaan Midgette at [email protected] and [email protected]. This email is the most updated Rahsaan Midgette's email found in 2026.
What is Rahsaan Midgette phone number?
Rahsaan Midgette phone number is 9177417312.
How to contact Rahsaan Midgette?
To contact Rahsaan Midgette send an email to [email protected] or [email protected]. If you want to call Rahsaan Midgette try calling on 9177417312. (updated on August 26, 2024)
What company does Rahsaan Midgette work for?
Rahsaan Midgette works for Aon
What is Rahsaan Midgette's role at Aon?
Rahsaan Midgette is Customer Service Specialist 1
What industry does Rahsaan Midgette work in?
Rahsaan Midgette works in the Information Technology & Services industry.
Rahsaan Midgette Email Addresses
Rahsaan Midgette Phone Numbers
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