Radricka Perry
Customer Service Analyst I at TSYS | Columbus, Georgia, United States
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Radricka Perry is a dedicated Customer Service Analyst I at TSYS, where she leverages her extensive skill set to enhance customer satisfaction and streamline operational processes. With a proven track record of exceeding the call quality requirement of 90% customer satisfaction, Radricka consistently demonstrates her commitment to delivering exceptional service. Her role involves managing a high volume of daily incoming calls from a diverse clientele, where she collaborates closely with the escalation team to resolve complex customer issues efficiently.
Radricka's expertise in data analysis and proficiency in tools like Microsoft Power BI and SharePoint enable her to document call activity with precision and timeliness, ensuring that all resolutions are accurately captured in the company database. This meticulous approach not only aids in maintaining quality control but also contributes to ongoing process improvement initiatives within the organization. Her ability to work collaboratively across multiple departments enhances her effectiveness in addressing customer needs and driving satisfaction.
In addition to her technical skills, Radricka's leadership qualities shine through as she actively seeks opportunities to learn and grow within her role. Her proactive nature and passion for helping others make her an invaluable asset to the TSYS team. As she continues to develop her expertise in payment card processing and customer service, Radricka remains focused on achieving the highest standards of performance, ultimately contributing to the overall success of the company and its clients.
Customer Service Analyst I at TSYS in January 2017 to Present
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Troy University, Bachelor’s Degree, August 2026
Chattahoochee Valley Community College, Associate’s Degree, August 2026
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Gap Analysis
Data Analysis
Microsoft Power BI
Microsoft Excel
Microsoft Word
Microsoft Office
Customer Service
PowerPoint
Leadership
Research
Public Speaking
Strategic Planning
Sales
Break-even Analysis
Data Entry
Analytical Skills
Customer Satisfaction
SAS
SharePoint
Payment Card Processing
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Discover more about TSYSWhat is Radricka Perry email address?
Email Radricka Perry at [email protected]. This email is the most updated Radricka Perry's email found in 2026.
How to contact Radricka Perry?
To contact Radricka Perry send an email to [email protected]. (updated on May 06, 2024)
What company does Radricka Perry work for?
Radricka Perry works for TSYS
What is Radricka Perry's role at TSYS?
Radricka Perry is Customer Service Analyst I
What is Radricka Perry's Phone Number?
Radricka Perry's phone (404) ***-*280
What industry does Radricka Perry work in?
Radricka Perry works in the Financial Services industry.
Radricka Perry Email Addresses
Radricka Perry Phone Numbers
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