Rabab C
Service Desk Analyst at Compucom | Montreal, Quebec, Canada
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Rabab C. is a dedicated Service Desk Analyst at Compucom, where she leverages over a decade of experience in IT Service Delivery Management to enhance user experiences and streamline operations. In her current role, Rabab is instrumental in documenting, maintaining, and upgrading both hardware and software systems, ensuring that all technological resources are optimized for peak performance. Her expertise spans a wide array of applications, including Microsoft Office, VPN, and SAP, allowing her to troubleshoot and resolve issues efficiently, thereby minimizing downtime and maximizing productivity for end users.
A key aspect of Rabab's role involves account management, where she meticulously creates and modifies user accounts and permissions, as well as performs password resets. This attention to detail not only safeguards sensitive information but also fosters a secure and user-friendly environment. Her strong problem-solving skills, combined with her proficiency in Change Management and Key Performance Indicators (KPIs), enable her to identify trends and implement proactive solutions that enhance service delivery.
Rabab is also well-versed in utilizing ServiceNow, a leading IT Service Management (ITSM) platform, to track incidents and manage service requests effectively. Her ability to communicate clearly and build strong relationships with users has made her a trusted resource within the organization. As she continues to drive improvements in IT service delivery, Rabab remains committed to ensuring that every end user receives exceptional support, reflecting her results-oriented approach and passion for technology.
Service Desk Analyst at Compucom in March 2023 to Present
Technical Support Specialist at Lightspeed Commerce in February 2024 to Present
Service Desk Analyst at Compucom
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pfSense
PRTG
Active Directory
Nmap
Theharvester
Firewalls
Internet Protocol Suite (TCP/IP)
OpenVAS
Nessus
Wireshark
CentOS
Windows Server
Kali Linux
Problem Solving
Change Management
Key Performance Indicators
ServiceNow
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Discover more about CompucomWhat is Rabab C email address?
Email Rabab C at [email protected]. This email is the most updated Rabab C's email found in 2026.
How to contact Rabab C?
To contact Rabab C send an email to [email protected]. (updated on October 03, 2024)
What company does Rabab C work for?
Rabab C works for Compucom
What is Rabab C's role at Compucom?
Rabab C is Service Desk Analyst
What is Rabab C's Phone Number?
Rabab C's phone (416) ***-*308
What industry does Rabab C work in?
Rabab C works in the Information Technology & Services industry.
Rabab C Email Addresses
Rabab C Phone Numbers
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