Quianda James

Q: What is Quianda James email address?

Email Quianda James at quiandajames@yahoo.com and quianda.james@groupon.kr. This email is the most updated Quianda James's email found in 2026.

Q: How to contact Quianda James?

To contact Quianda James send an email to quiandajames@yahoo.com or quianda.james@groupon.kr.

Customer Service Representative at Groupon | Greater Chicago Area

About Quianda James

Quianda James is an accomplished Customer Service Representative at Groupon, where she leverages her extensive experience in the information technology and services industry to deliver exceptional support to customers. In her current role, Quianda excels in providing assistance through various channels, including phone, email, and chat, utilizing advanced tools such as VOIP SOFTPHONE and PULSE. Her adeptness at navigating multiple social media platforms and individual merchant websites allows her to efficiently address and escalate reported issues, ensuring that customers receive timely resolutions.

A key aspect of Quianda's role involves processing refund requests, updating accounts, and managing order processing, all while maintaining a high volume of inbound and outbound contacts—averaging over sixty calls and more than ten emails and chats daily. Her strong problem-solving skills and attention to detail are critical in managing these interactions, allowing her to uphold Groupon's commitment to customer satisfaction.

Quianda's background in technical recruiting and administration further enhances her ability to understand customer needs and provide tailored solutions. Her proficiency in Microsoft Word, quality auditing, and point-of-sale systems equips her with the necessary tools to excel in a fast-paced environment. Graduating from the International Academy of Design and Technology in Chicago, Quianda has honed her skills in a variety of areas, including sales and account auditing, making her a versatile asset to the Groupon team. With her dedication to quality service and continuous improvement, Quianda James exemplifies the ideal customer support professional in today's dynamic marketplace.

Quianda James Work