Quenton Boyd
Collections Specialist at Sallie Mae | Indianapolis, Indiana, United States
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Quenton Boyd is a dedicated Collections Specialist at Sallie Mae, where he plays a pivotal role in managing delinquent accounts and facilitating payment arrangements for customers. With a proven track record of achieving an impressive average of 103% of his collection goals since the beginning of the year, Quenton has demonstrated his expertise in customer engagement and financial recovery strategies. His proactive approach includes utilizing advanced skip tracing techniques, leveraging social media platforms, Google, and the World Wide Web to locate and connect with customers who may have fallen behind on their payments.
In addition to his core responsibilities, Quenton is committed to fostering a collaborative team environment. He actively provides constructive feedback to fellow agents, helping to enhance their skills and improve overall team performance. His proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, allows him to analyze data effectively and present insights that drive strategic planning and budgeting decisions within the collections department.
Quenton's strong communication skills, coupled with his experience in public speaking, enable him to engage with customers empathetically while maintaining a focus on resolution. His ability to balance customer service with the financial objectives of Sallie Mae showcases his versatility and commitment to excellence in the collections field. As he continues to develop his expertise, Quenton remains focused on delivering exceptional service and contributing to the financial well-being of both the company and its customers.
Collections Specialist at Sallie Mae in July 2016 to Present
Student at ITT Technical Institute in March 2016 to February 2017
Account Manager at Carmel Financial Corporation, Inc. in August 2015 to June 2016
Account Manager (Team Lead) at JD Byrider in November 2013 to July 2015
CSR at Premiere Credit of North America in November 2009 to May 2013
CSR at Teleperformance in February 2008 to April 2009
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Broad Ripple High School, Diploma, July 2026
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Customer Service
Microsoft Word
Outlook
Microsoft Office
Microsoft Excel
PowerPoint
Windows
Public Speaking
English
Strategic Planning
Budgets
Research
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Discover more about Sallie MaeWhat is Quenton Boyd email address?
Email Quenton Boyd at [email protected] and [email protected]. This email is the most updated Quenton Boyd's email found in 2026.
What is Quenton Boyd phone number?
Quenton Boyd phone number is 3177021719.
How to contact Quenton Boyd?
To contact Quenton Boyd send an email to [email protected] or [email protected]. If you want to call Quenton Boyd try calling on 3177021719. (updated on January 20, 2025)
What company does Quenton Boyd work for?
Quenton Boyd works for Sallie Mae
What is Quenton Boyd's role at Sallie Mae?
Quenton Boyd is Collections Specialist
What industry does Quenton Boyd work in?
Quenton Boyd works in the Telecommunications industry.
Quenton Boyd Email Addresses
Quenton Boyd Phone Numbers
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