Punit Mital
Managing Director | Sales Transformation & CRM | Global Banking & Payments at JPMorgan Chase & Co. | Henrico, Virginia, United States
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Punit Mital, as Managing Director and Head of CRM at JPMorgan Chase & Co., plays a pivotal role in shaping the future of sales transformation within the global banking and payments landscape. His expertise lies in orchestrating large-scale, innovative initiatives that fundamentally enhance front-office processes, driving revenue growth and operational efficiency. At JPMorgan Chase & Co., Punit spearheads the development of scalable, low-code CRM platforms that empower sales and marketing teams to deliver personalized client engagement at scale, leveraging cutting-edge technologies such as machine learning and data-driven insights. His strategic focus on demand generation, inbound lead management, and business development ensures that the bank remains competitive in a rapidly evolving industry.
Punit’s leadership extends to managing complex program management efforts that align sales planning, business performance management, and B2B marketing strategies. By integrating advanced analytics and automation, he enables teams to optimize sales management and lead management processes, resulting in improved pipeline conversion rates and customer satisfaction. His deep understanding of sales transformation initiatives allows him to drive demand generation campaigns that are both scalable and impactful, fostering sustainable revenue growth across JPMorgan’s global payments business, which currently exceeds $18 billion.
With a keen eye for innovation and a passion for continuous improvement, Punit Mital is committed to leveraging his skills in business performance management, machine learning, and program management to deliver transformative solutions that enhance the bank’s competitive edge. His leadership not only accelerates sales and marketing effectiveness but also sets new standards for operational excellence in the financial services industry.
Managing Director | Sales Transformation & CRM | Global Banking & Payments at JPMorgan Chase & Co. in June 2022 to Present
Global Vice President | Head of Customer Engagement Excellence at Software AG in January 2019 to June 2022
Global Vice President and Head of Marketing Operations at Software AG in January 2017 to January 2019
Global Director and Head of Sales, Marketing & Business Automation at TE Connectivity in January 2013 to January 2017
Director of GTM Strategy & Operations at Rosetta Stone in January 2009 to January 2013
Director Sales Strategy & Operations at Corporate Executive Board in January 2008 to January 2009
Sales Strategy & Operations at American Express in January 2003 to January 2008
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Carnegie Mellon University - Tepper School of Business, MBA
Indian Institute of Technology, Delhi, B.Tech
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Customer Relationship Management (CRM)
Sales Transformation
Marketing Transformation
Go-to-Market Strategy
Managing Large Scale Projects
Sales Processes
Salesforce.com
Business Operations
Sales Enablement
Marketing Campaign Effectiveness
Teamwork
Product Strategy
Business Process Efficiency
Conflict Management
Collaborative Problem Solving
Collaborative Leadership
Influencing Without Authority
Mentoring
Sales Territory Management
Business Performance Management
Prospect Qualification
Marketing Qualified Lead (MQL)
Lead Scoring
Personalization
Customer Journey Mapping
Reporting & Analysis
Marketing Attribution
Cross-Channel Marketing
Closed Loop Marketing
Process Integration
Digital Transformation
Sales Forecasting
MEDDIC Sales Methodology
Demand Generation
Sales Trainings
Configure Price Quote (CPQ) Software
Product Requirements
Product Demonstration
Banking
Inclusive Team Building
Strategic Roadmaps
Product Road Mapping
Influence At All Levels
Cross-Selling
Consultative Selling
Early Warning Systems
Contact Centers
Middle Market Companies
Business Process
Marketo
Customer Engagement
Marketing Automation
Sales Automation
Commercial Banking
Payments
Financial Services
Email Marketing
Inbound Lead Generation
Customer Loyalty
Customer Experience
Customer Acquisition
Software as a Service (SaaS)
Software Industry
Sales Management
Change Management
Sales Planning
Client Insight
Consumer Insight Generation
Sales Compensation Planning
Sales Target Management
Customer Insight
Business-to-Business (B2B)
Propensity Modelling
B2B Marketing Strategy
Product Management
Program Management
Machine Learning
Analytics
Lead Generation
Cross-functional Team Leadership
Digital Marketing
B2B Marketing
Customer Retention
Predictive Analytics
Business Development
Management
Marketing Strategy
Marketing Operations
Sales Force Effectiveness
Leadership
Data Analysis
Lead Management
Sales Operations
Enterprise Software
Customer Segmentation Strategy
Strategy
Sales Effectiveness
Marketing
Marketing Budget Management
Content Marketing
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Discover more about JPMorgan Chase & Co.What is Punit Mital email address?
Email Punit Mital at [email protected], [email protected] and [email protected]. This email is the most updated Punit Mital's email found in 2026.
What is Punit Mital phone number?
Punit Mital phone number is 7186161146.
How to contact Punit Mital?
To contact Punit Mital send an email to [email protected], [email protected] or [email protected]. If you want to call Punit Mital try calling on 7186161146. (updated on May 06, 2025)
What company does Punit Mital work for?
Punit Mital works for JPMorgan Chase & Co.
What is Punit Mital's role at JPMorgan Chase & Co.?
Punit Mital is Managing Director | Sales Transformation & CRM | Global Banking & Payments
What industry does Punit Mital work in?
Punit Mital works in the Financial Services industry.
Punit Mital Email Addresses
Punit Mital Phone Numbers
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