Puneet Gouda
Incident Manager at DXC Technology | Bengaluru, Karnataka, India
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Puneet Gouda currently serves as an Incident Manager at DXC Technology, where he plays a pivotal role in ensuring the seamless operation of critical IT services and infrastructure. Leveraging over 8 years of experience in incident management and troubleshooting, Puneet specializes in rapid incident resolution, root cause analysis, and implementing effective remediation strategies to minimize downtime and optimize service delivery. His expertise extends across managing complex incidents within critical environments, utilizing advanced server monitoring tools, and analyzing key metrics to identify systemic issues proactively.
At DXC Technology, Puneet has led several key projects focused on process improvement and automation, significantly enhancing incident response times and operational efficiency. His strong analytical skills and proficiency in SQL and Power BI enable him to develop insightful dashboards and data-driven reports that facilitate informed decision-making across cross-functional teams. Puneet’s ability to work collaboratively with diverse stakeholders ensures that incident management processes align with organizational goals and compliance standards.
Furthermore, Puneet’s experience working with sensitive environments, including medical and critical infrastructure, underscores his commitment to maintaining high standards of security and reliability. His background in working with ex-offenders and understanding of medical terminology adds a unique dimension to his approach, emphasizing empathy and precision in communication. Overall, Puneet Gouda’s combination of technical expertise, strategic thinking, and dedication to continuous improvement makes him a valuable asset in managing complex incident landscapes at DXC Technology, driving operational excellence and customer satisfaction.
Incident Manager at DXC Technology in January 2016 to Present
Incident Manager at DXC Technology
Software Engineer at DXC technologies in January 2016 to January 2025
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Karnataka University, Dharwad, Master of commerce, July 2026
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Data Analysis
SQL
Cross-functional Collaborations
Standard Operating Procedure (SOP)
Critical Incident Stress Management
Integrated Development Environments
Production Development
Graphic Arts
Incident Handling
Mainframe
Incident Management
IT M&A
Development & Production of Publications
Oracle SQL Developer
Working with Ex-Offenders
Critical Environments
Root Cause Problem Solving
BMC Helix ITSM
Microsoft Office
Technology Process Improvement
BMC Mainframe
Medical Terminology
Landing Pages
Store Management
BMC Remedy User
Shell Scripting
Key Metrics
Microsoft PowerPoint
Microsoft Excel
Analytical Skills
Reflection
Server Monitoring
Team Facilitation
Certified Software Quality Engineer
ITIL Certified
Critical Incident Response
Microsoft Power BI
Power Bi
Microsoft SQL Server
Linux
Unix
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Discover more about DXC TechnologyWhat is Puneet Gouda email address?
Email Puneet Gouda at [email protected]. This email is the most updated Puneet Gouda's email found in 2026.
How to contact Puneet Gouda?
To contact Puneet Gouda send an email to [email protected]. (updated on April 29, 2025)
What company does Puneet Gouda work for?
Puneet Gouda works for DXC Technology
What is Puneet Gouda's role at DXC Technology?
Puneet Gouda is Incident Manager
What is Puneet Gouda's Phone Number?
Puneet Gouda's phone (**) *** *** 911
What industry does Puneet Gouda work in?
Puneet Gouda works in the Information Technology & Services industry.
Puneet Gouda Email Addresses
Puneet Gouda Phone Numbers
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