Prince Johny
Deskside Support Engineer at AXA XL, a division of AXA | Downingtown, Pennsylvania, United States
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Prince Johny is a dedicated Deskside Support Engineer at AXA XL, where he leverages his extensive technical expertise to enhance the efficiency and reliability of the organization’s IT infrastructure. With a passion for technology that dates back to his childhood, Prince has always been driven by a desire to innovate and improve systems. His early experiences of disassembling and reassembling toys laid the foundation for his problem-solving skills, which he now applies to address complex issues related to desktop computers, laptops, and server security.
In his current role, Prince is instrumental in ensuring seamless operations within the helpdesk team. He is responsible for diagnosing and resolving technical issues that impact business networks, collaborating closely with the Senior Systems Administrator to implement effective solutions. His proactive approach not only resolves immediate concerns but also contributes to the overall enhancement of IT service management, aligning with ITIL best practices. Prince's ability to communicate complex technical information clearly allows him to effectively train and supervise junior helpdesk employees, fostering a collaborative environment that encourages learning and growth.
Key projects that Prince has been involved in include the deployment of new software solutions and the implementation of security protocols to safeguard sensitive data. His proficiency in tools such as Microsoft Office Suite, combined with his strong public speaking and teaching skills, enables him to deliver impactful training sessions that empower colleagues to utilize technology more effectively. As a technology enthusiast, Prince Johny continues to explore emerging trends, ensuring that AXA XL remains at the forefront of innovation in the insurance industry.
Deskside Support Engineer at AXA XL, a division of AXA in February 2021 to Present
Technical Support Engineer at XL Catlin in September 2022 to Present
Sr. Technical Support, IT Operations at Concentrix in December 2020 to March 2021
Especialista em tecnologia at Atos in February 2019 to January 2021
Analista de Rede Captura Pleno (Departamento NCC) at Sequoia Soluções Logísticas (cliente Cielo) in November 2018 to February 2019
Especialista em tecnologia at McKinsey & Company in January 2017 to May 2018
Analista de suporte at Interaxa in February 2014 to February 2016
Analista de suporte tecnico Senior at TIVIT in June 2013 to February 2014
Analista de Service Desk Senior at Sonda IT in February 2011 to June 2013
Suporte técnico Pleno at Todo! in March 2009 to December 2011
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UNIFIEO - Centro Universitário FIEO, Superior de Engenharia da Computação, July 2026
Centro Universitário FIEO, Bacharelado em Engenharia, July 2026
ITB –Instituto Técnico de Barueri- Médio Técnico, Tecnico, July 2026
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Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
English
Windows
Outlook
Teaching
Public Speaking
HTML
Microsoft Project
Linux
Microsoft Windows
Microsoft PowerPoint
Sistemas operacionais
Inglês
ITIL
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What is Prince Johny email address?
Email Prince Johny at [email protected] and [email protected]. This email is the most updated Prince Johny's email found in 2026.
How to contact Prince Johny?
To contact Prince Johny send an email to [email protected] or [email protected]. (updated on September 06, 2024)
What company does Prince Johny work for?
Prince Johny works for AXA XL, a division of AXA
What is Prince Johny's role at AXA XL, a division of AXA?
Prince Johny is Deskside Support Engineer
What is Prince Johny's Phone Number?
Prince Johny's phone (215) ***-*309
What industry does Prince Johny work in?
Prince Johny works in the Information Technology & Services industry.
Prince Johny Email Addresses
Prince Johny Phone Numbers
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