Pragyan Timilsina
Technology Operations Specialist at Bank of America | St Louis, Missouri, United States
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Pragyan Timilsina is a dedicated Information Technology Analyst at Barnes-Jewish Hospital, where he plays a pivotal role in managing second-level support for BJC HealthCare facilities. With a Master of Science in Cybersecurity from Webster University, boasting an impressive GPA of 3.86, Pragyan combines his academic knowledge with practical expertise to enhance IT operations and ensure seamless functionality across the healthcare system. His capstone project, "The Current and Future State of Cybersecurity in Healthcare," reflects his deep understanding of the unique challenges and opportunities within the industry, positioning him as a forward-thinking professional in the realm of IT security.
In his current role, Pragyan is proficient in utilizing ServiceNow to troubleshoot complex software and hardware issues, ensuring that critical systems remain operational and efficient. His responsibilities include tracking and documenting support activities, making software requests, and resolving tickets, all of which contribute to a streamlined technical support process. Pragyan's commitment to security awareness and risk management is evident in his proactive approach to identifying vulnerabilities and implementing solutions that safeguard sensitive healthcare data.
Pragyan excels in cross-functional collaborations, working closely with various teams to foster a culture of teamwork and employee engagement. His technical proficiency extends to network monitoring tools, allowing him to maintain optimal system performance while enhancing the overall user experience. With strong presentation skills and a passion for continuous learning, Pragyan is not only a problem solver but also a valuable asset to the Barnes-Jewish Hospital IT team, dedicated to advancing the intersection of technology and healthcare.
Technology Operations Specialist at Bank of America in February 2025 to Present
Field Services Analyst- Technology Deployment Services at Barnes-Jewish Hospital in July 2023 to January 2025
Resources and Access Services Student Assistance at Webster University in January 2022 to May 2023
Student Mentor at GradRight Inc. in June 2022 to November 2022
Technician & Instructor at Nava Jyoti Secondary School in February 2021 to November 2021
Technical Support at Kalash Services Pvt. Ltd. in January 2021 to November 2021
Student Counselor at Sharda University in June 2019 to August 2019
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CyberUp, LevelUp training, September 2026
Webster University, Master of Science - MS, September 2026
Sharda University, Bachelor's degree, September 2026
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Access Control Systems Management
Cybersecurity Integration
Data Management
Risk Assessment
Process Improvement
Strategic Planning
Change Management
Stakeholder Engagement
System Upgrades
User-centered Design
Innovation
Hardware and Software Deployment
Microsoft Endpoint Configuration Manager
Quality Assurance
Life-cycle Management
Technical Troubleshooting
Vendor Management
Inventory Management
Team Leadership
Process Optimization
Go Live Support
User Training and Support
Stakeholder Collaboration
Effective Communication
Attention to Detail
Relationship Building
Problem Analysis
Microsoft Office
Systems Analysis
Attention to Detail
ServiceNow
Organization Skills
Active Directory
SQL
Ethical Conduct
Lifelong Learning
Software Development
Network Design and Management
Operating Systems
Technical Proficiency
IT Support
Learning and Adaptability
Customer Support
Project Management
Cross-functional Collaborations
IT Expertise
Security Awareness
Technical Implementation
Training and Developmen
Documentation
Cybersecurity Measures
Risk Management
Employee Engagement
Adaptability
Change Management
Ticketing Systems
Internet Protocol (IP)
Network Monitoring Tools
Network Vulnerabilities
Career Counseling
Personal Development
Time Management
Sales
Customer Relationship Management (CRM)
Analytical Skills
Creative Problem Solving
Problem Solving
Maintenance
Network Administration
Troubleshooting
Communication
Cybersecurity
Teamwork
Presentation Skills
Customer Service
Networking
IT Operations
ITIL
Microsoft Intune
Cloud Management
VMware
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Discover more about Bank of AmericaWhat is Pragyan Timilsina email address?
Email Pragyan Timilsina at [email protected] and [email protected]. This email is the most updated Pragyan Timilsina's email found in 2026.
What is Pragyan Timilsina phone number?
Pragyan Timilsina phone number is 9855095702.
How to contact Pragyan Timilsina?
To contact Pragyan Timilsina send an email to [email protected] or [email protected]. If you want to call Pragyan Timilsina try calling on 9855095702. (updated on August 26, 2024)
What company does Pragyan Timilsina work for?
Pragyan Timilsina works for Bank of America
What is Pragyan Timilsina's role at Bank of America?
Pragyan Timilsina is Technology Operations Specialist
What industry does Pragyan Timilsina work in?
Pragyan Timilsina works in the Computer Software industry.
Pragyan Timilsina Email Addresses
Pragyan Timilsina Phone Numbers
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