Pragati Chand

Q: What is Pragati Chand email address?

Email Pragati Chand at pragati.chand@nttdata.com. This email is the most updated Pragati Chand's email found in 2026.

Q: How to contact Pragati Chand?

To contact Pragati Chand send an email to pragati.chand@nttdata.com. (updated on November 05, 2024)

Service Manager at NTT DATA Services | Gurugram, Haryana, India

About Pragati Chand

Pragati Chand is an accomplished IT professional with 4.5 years of experience, currently serving as a Service Manager at NTT DATA Services. In her role as an Incident Manager, Pragati has honed her expertise in IT Service Management, focusing on ensuring seamless operations and minimizing downtime for clients. She is adept at monitoring Service Level Agreements (SLAs) and analyzing incident aging trends, which are crucial for maintaining high service quality and customer satisfaction. Her proactive approach to incident management not only mitigates risks but also enhances the overall efficiency of IT services.

Pragati's cross-training in Problem Management and Change Management further enriches her skill set, allowing her to tackle complex issues and implement effective solutions. Her experience working with clients in the US and UK has equipped her with a nuanced understanding of diverse business environments and client expectations, enabling her to deliver tailored services that drive value. Pragati is well-versed in using ServiceNow for incident tracking and reporting, and her proficiency in SQL and Microsoft Excel supports her ability to generate insightful ad hoc reports that inform decision-making processes.

In addition to her technical skills, Pragati is ITIL certified, reflecting her commitment to best practices in IT service management. She is also experienced in SQL Server Integration Services (SSIS), which enhances her capability to manage data workflows effectively. Pragati's dedication to continuous improvement and her strategic mindset make her a valuable asset to NTT DATA Services, where she plays a pivotal role in ensuring operational excellence and fostering strong client relationships.

Pragati Chand Work