Prachi Gondane
Manager I at ICICI Bank | Nagpur, Maharashtra, India
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Prachi Gondane currently serves as Deputy Manager II at ICICI Bank in the RPC MUM branch, where she leads the Digi-Serve Team, a pivotal role that emphasizes both customer service excellence and compliance with regulatory standards. With a robust background in banking operations, Prachi is adept at navigating the complexities of KYC (Know Your Customer) regulations, ensuring that her team adheres to stringent risk management protocols. Her commitment to fostering a culture of service excellence is evident in her proactive approach to resolving audit and compliance remarks, particularly those related to customer finance and service requests.
In her role, Prachi leverages her strong interpersonal and communication skills to enhance team dynamics and drive performance. She is particularly skilled in MIS reporting, utilizing data analytics to inform decision-making and improve operational efficiency. Her expertise extends to project management, where she has successfully implemented initiatives that streamline processes and enhance customer engagement through innovative solutions such as chatbots and live chat support.
Prachi's ability to learn quickly and adapt to fast-paced environments has been instrumental in her professional growth. She continuously seeks opportunities for self-improvement, whether through online research or mastering new technologies like MATLAB, which she applies to optimize banking operations. As she progresses in her career, Prachi remains committed to aligning her skills with the evolving demands of the banking industry, ensuring that ICICI Bank not only meets but exceeds customer expectations.
Manager I at ICICI Bank in April 2025 to Present
Deputy Manager II at ICICI Bank in January 2025 to March 2025
Deputy Manager II at ICICI Bank in May 2022 to December 2024
Marketing Research Intern at TESCOM Business Solutions (Founded by TATA ex Employees Full form- TATA Employee Services Company) in May 2021 to July 2021
Associate at Amazon in June 2019 to September 2020
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Balaji Institute of Technology & Management, Sri Balaji Society, Pune, Master of Business Administration - MBA, October 2026
Anjuman College of Engineering, Sadar, Bachelor of Engineering - BE, October 2026
Santaji Mahavidhyalaya, October 2026
St Ursula Girl's High School, October 2026
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Data Analysis
Data Modeling
Spreadsheets
Acquisition Integration
Process Consulting
Business Consulting
Business Strategy
Financial Services
Communication
Tableau
Microsoft Power BI
Data Visualization
Team Performance
Team Management
Analytical Skills
MIS Reporting
I view
Demat
Banking
Fcrm
Customer Engagement
Survey Research
Market Research
Online Research
Digital Strategy
Finacle
Microsoft Excel
Time Management
Operational Excellence
Problem Solving
Microsoft Office
Leadership
Project Management
Matlab
Management
Public Speaking
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Discover more about ICICI BankWhat is Prachi Gondane email address?
Email Prachi Gondane at [email protected] and [email protected]. This email is the most updated Prachi Gondane's email found in 2026.
How to contact Prachi Gondane?
To contact Prachi Gondane send an email to [email protected] or [email protected]. (updated on November 03, 2024)
What company does Prachi Gondane work for?
Prachi Gondane works for ICICI Bank
What is Prachi Gondane's role at ICICI Bank?
Prachi Gondane is Manager I
What is Prachi Gondane's Phone Number?
Prachi Gondane's phone (**) *** *** 358
What industry does Prachi Gondane work in?
Prachi Gondane works in the Banking industry.
Prachi Gondane Email Addresses
Prachi Gondane Phone Numbers
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