Prabhakar Jhanwar
Customer Service Manager at Vodafone Idea Limited | Delhi, India
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Prabhakar Jhanwar is a seasoned Customer Service Manager at Vodafone Idea Limited, bringing over a decade of extensive experience in customer services, assurance, and network troubleshooting. In his current role, Prabhakar adeptly manages the complete customer service life cycle, focusing on acquisition, maintenance, and retention. His strategic approach to change management is pivotal in controlling and reducing customer attrition, particularly in the highly competitive and dynamic telecommunications landscape.
Prabhakar excels in client relationship management, leveraging his excellent communication and organizational skills to build strong connections with customers and stakeholders alike. His keen eye for identifying operational loopholes has enabled him to implement effective processes that streamline service delivery and enhance overall service operations. By fostering a culture of continuous improvement, he ensures that his team consistently meets and exceeds customer expectations.
Key projects under Prabhakar's leadership include the development of innovative service improvement initiatives that have significantly enhanced customer satisfaction scores. His proficiency in project management and team management has been instrumental in driving these initiatives to success, ensuring that all team members are aligned with the organization's goals while maintaining high service standards.
Prabhakar's self-motivated and hardworking nature, combined with his eagerness to learn, positions him as a valuable asset to Vodafone Idea Limited. His ability to work independently or collaboratively within a team further underscores his versatility and commitment to excellence in the telecommunications industry. As he continues to navigate the complexities of customer service in a rapidly evolving market, Prabhakar remains dedicated to delivering exceptional service and fostering long-term customer loyalty.
Customer Service Manager at Vodafone Idea Limited in July 2015 to Present
Network Administrator at IDC TECHNOLOGIES SOLUTIONS INDIA PRIVATE LIMITED in September 2014 to June 2015
Network Service Engineer-Support & Delivery at Tulip Telecom in August 2007 to November 2013
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University of Rajasthan, Bachelor of Engineering - BE
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Customer Retention
Project Delivery
Service Delivery Management
Program Delivery Management
Support Management
Customer Relationship Management (CRM)
Customer Service
Telecommunications
Team Management
Team Leadership
Project Management
Network Engineering
Wide Area Network (WAN)
Network Optimization
Service Delivery
service
Microsoft Office
HPSM
Communication
Management
Service Operation
Customer Satisfaction
Service Improvement
Customer Service Management
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Discover more about Vodafone Idea LimitedWhat is Prabhakar Jhanwar email address?
Email Prabhakar Jhanwar at [email protected]. This email is the most updated Prabhakar Jhanwar's email found in 2026.
How to contact Prabhakar Jhanwar?
To contact Prabhakar Jhanwar send an email to [email protected]. (updated on November 10, 2024)
What company does Prabhakar Jhanwar work for?
Prabhakar Jhanwar works for Vodafone Idea Limited
What is Prabhakar Jhanwar's role at Vodafone Idea Limited?
Prabhakar Jhanwar is Customer Service Manager
What is Prabhakar Jhanwar's Phone Number?
Prabhakar Jhanwar's phone (**) *** *** 406
What industry does Prabhakar Jhanwar work in?
Prabhakar Jhanwar works in the Telecommunications industry.
Prabhakar Jhanwar Email Addresses
Prabhakar Jhanwar Phone Numbers
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