Phyllice Yeh
Manager, Sales Operations APAC at Avaya | Singapore
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Phyllice Yeh currently serves as the Manager of Sales Operations for the APAC region at Avaya, where she plays a pivotal role in driving strategic sales initiatives and optimizing operational efficiency. In her capacity, Phyllice leads the design and implementation of the APAC "Go-to-Market" coverage model, ensuring alignment with regional business objectives and maximizing revenue opportunities across diverse markets. Her expertise in sales productivity analysis and strategic account coverage planning enables her to identify growth opportunities and streamline sales processes, ultimately enhancing customer engagement and satisfaction.
A key focus of Phyllice’s role involves facilitating critical revenue and bookings commit calls, working closely with sales teams, global supply chain, and finance to ensure accurate forecasting and achievement of quarterly targets. She is instrumental in managing the Quote-to-Cash process re-engineering, simplifying complex workflows, and making it easier for sales teams to close deals efficiently. Her deep understanding of sales compensation management, bid & proposal processes, and business case development supports the organization’s strategic growth initiatives.
With a strong background in telecommunications, unified communications, and solution selling, Phyllice leverages her analytical skills to conduct comprehensive sales productivity and performance analyses. Her collaborative approach fosters strategic partnerships and enhances CRM utilization, ensuring that sales strategies are data-driven and customer-centric. By integrating her expertise in voice over IP (VoIP), customer relationship management, and go-to-market strategies, Phyllice continues to contribute significantly to Avaya’s success in the APAC region, positioning the company as a leader in innovative communication solutions.
Manager, Sales Operations APAC at Avaya in October 2012 to Present
APAC Sales Operations & Global Account Desk at Avaya in January 2010 to September 2012
Regional Sales Compensation Manager - APAC at Avaya in March 2001 to December 2009
Business Manager - APAC at Lucent in October 1994 to March 2000
Sales Coordinator at AT&T in May 1989 to June 1994
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Soochow University, September 1984 to September 1988
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Go-to-market Strategy
Telecommunications
Customer Relationship Management (CRM)
Unified Communications
Voice over IP (VoIP)
Solution Selling
Business Development
Sales
Strategic Partnerships
Sales Operations
Analytical Skills
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Discover more about AvayaWhat is Phyllice Yeh email address?
Email Phyllice Yeh at [email protected]. This email is the most updated Phyllice Yeh's email found in 2026.
How to contact Phyllice Yeh?
To contact Phyllice Yeh send an email to [email protected]. (updated on March 09, 2025)
What company does Phyllice Yeh work for?
Phyllice Yeh works for Avaya
What is Phyllice Yeh's role at Avaya?
Phyllice Yeh is Manager, Sales Operations APAC
What is Phyllice Yeh's Phone Number?
Phyllice Yeh's phone +44 ** **** *366
What industry does Phyllice Yeh work in?
Phyllice Yeh works in the Financial Services industry.
Phyllice Yeh Email Addresses
Phyllice Yeh Phone Numbers
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