Philippe Marcondes
IT Vendor & Service Management Coordinator at Bayer | São Paulo, São Paulo, Brazil
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Philippe Marcondes is a seasoned IT professional with over 17 years of experience in managing Site Reliability Engineering (SRE) and Hosting Services teams within mid to large-sized organizations. Currently serving as the IT Vendor & Service Management Coordinator at Bayer, Philippe plays a pivotal role in ensuring the seamless delivery of IT services. His position acts as a crucial bridge between global Vendor and Service Management communities, facilitating effective communication and collaboration to enhance service quality.
In his current role, Philippe is responsible for overseeing the ‘last mile’ delivery of IT services, ensuring that contracted providers meet the highest standards of excellence. He focuses on optimizing processes and aligning IT service delivery with business objectives, which is essential in the fast-paced pharmaceutical industry where precision and reliability are paramount. His expertise in ITIL practices enables him to implement robust frameworks that enhance service management and foster an open feedback culture among teams.
Philippe has successfully led several migration and consolidation projects aimed at cost reduction and optimization of both technical and financial resources. His proficiency in Agile methodologies, including Scrum and Kanban, allows him to adapt to changing project requirements while maintaining a focus on delivering value to users. Additionally, his skills in managing data centers, operating systems, and platforms like SharePoint and Blackberry Enterprise Server further bolster his ability to drive IT service excellence at Bayer.
With a commitment to continuous improvement and a strategic approach to vendor management, Philippe Marcondes exemplifies leadership in IT service delivery, making significant contributions to Bayer's operational success and innovation in the pharmaceutical sector.
IT Vendor & Service Management Coordinator at Bayer in July 2023 to Present
SRE Manager | IT Operations Manager at PagSeguro PagBank in January 2021 to June 2023
Project Manager | Scrum Master at Bayer in February 2019 to November 2020
Business Analyst at Bayer in April 2018 to February 2019
Senior IT Analyst | Project Manager at Bayer in December 2014 to April 2018
Information Security Analyst at Bayer in February 2014 to December 2014
Senior IT Analyst | Hosting Services Team Leader at Bayer in July 2008 to February 2014
Help Desk Support Analyst at Schering do Brasil in July 2005 to June 2008
Help Desk Support Analyst at Sabesp in November 2003 to June 2005
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Universidade Nove de Julho, Bachelor of Technology - BTech, September 2026
Colégio Flamingo, Tech High School, September 1998 to September 2026
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Data Center
ITIL
Windows Server
Active Directory
IT Management
SharePoint
IT Service Management
Operating Systems
ERP
VMware
Lotus Notes
Blackberry Enterprise Server
IT Operations
Sistemas operacionais
Project Management
Pharmaceutical Industry
IT Strategy
Microsoft Office
Scrum
Kanban
scrum
Project Management Office (PMO)
Agile Project Management
Agile Methodologies
Agile & Waterfall Methodologies
Agile Environment
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Discover more about BayerWhat is Philippe Marcondes email address?
Email Philippe Marcondes at [email protected] and [email protected]. This email is the most updated Philippe Marcondes's email found in 2026.
How to contact Philippe Marcondes?
To contact Philippe Marcondes send an email to [email protected] or [email protected]. (updated on December 05, 2024)
What company does Philippe Marcondes work for?
Philippe Marcondes works for Bayer
What is Philippe Marcondes's role at Bayer?
Philippe Marcondes is IT Vendor & Service Management Coordinator
What is Philippe Marcondes's Phone Number?
Philippe Marcondes's phone (**) *** *** 391
What industry does Philippe Marcondes work in?
Philippe Marcondes works in the Pharmaceuticals industry.
Philippe Marcondes Email Addresses
Philippe Marcondes Phone Numbers
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