Phil Hooper

Q: What is Phil Hooper email address?

Email Phil Hooper at phooper@capstarbank.com. This email is the most updated Phil Hooper's email found in 2026.

Q: How to contact Phil Hooper?

To contact Phil Hooper send an email to phooper@capstarbank.com. (updated on September 06, 2024)

Credit Collection officer at Looking for Work | Thompsons Station, Tennessee, United States

About Phil Hooper

Phil Hooper is a seasoned Collections Specialist at CapStar Bank, a division of Old National Bank, where he leverages over two decades of expertise in managing consumer delinquencies and optimizing collection strategies. In his current role, Phil plays a pivotal part in a dedicated team that conducts targeted outreach campaigns aimed at both individual consumers and commercial businesses with delinquent accounts. His strategic approach has proven highly effective, as evidenced by his team's impressive track record of reducing a $40 million portfolio of past-due loans to less than $1 million.

Phil's success is rooted in his ability to foster positive relationships with borrowers while maintaining a strong line of communication with lending staff and senior management. This collaborative approach ensures that all stakeholders are aligned in monitoring progress and implementing tailored solutions for borrowers. His exceptional reasoning and analytical skills enable him to assess complex situations and develop effective collection strategies that not only meet but exceed company expectations for delinquency rates.

In addition to his technical expertise, Phil excels in customer service and interpersonal communication, which are crucial in navigating sensitive conversations with clients facing financial difficulties. His commitment to problem-solving and critical thinking empowers him to address challenges proactively, ensuring a smoother resolution process for all parties involved. As a result, Phil Hooper stands out as a key asset to CapStar Bank, driving both operational efficiency and customer satisfaction in the collections domain.

Phil Hooper Work