Peter Bakai
Service Management Specialist at Deutsche Telekom IT Solutions HU | Budapest, Budapest, Hungary
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Peter Bakai currently serves as a Service Management Specialist at Deutsche Telekom IT Solutions HU, where he plays a pivotal role in ensuring the seamless delivery of IT services to a diverse client portfolio. His expertise lies in orchestrating end-to-end service management processes, including incident management, problem resolution, and continuous service improvement initiatives. Peter’s deep understanding of ITIL frameworks enables him to optimize service delivery, enhance operational efficiency, and uphold high standards of customer satisfaction.
In his current role, Peter is actively involved in key projects that focus on digital transformation and service automation, leveraging his analytical skills and problem-solving abilities to identify areas for process enhancement. His ability to analyze data and interpret client feedback allows him to tailor solutions that meet specific client needs, fostering long-term relationships built on trust and reliability. Peter’s excellent communication skills are instrumental in coordinating between technical support teams and clients, ensuring that expectations are clearly understood and met. His multilingual proficiency further facilitates effective collaboration across diverse teams and international clients.
Beyond technical expertise, Peter’s strengths in relationship building and corporate communications help him navigate complex stakeholder environments, ensuring transparency and alignment throughout project lifecycles. His proactive approach and stress tolerance enable him to manage high-pressure situations efficiently, maintaining service continuity even during challenging periods. Overall, Peter Bakai’s combination of technical acumen, customer-centric mindset, and strong interpersonal skills make him a valuable asset to Deutsche Telekom IT Solutions HU, dedicated to delivering innovative IT solutions and exceptional service experiences.
Service Management Specialist at Deutsche Telekom IT Solutions HU in July 2023 to Present
Helpdesk Agent at Tata Consultancy Services in October 2022 to June 2023
Order Management Specialist at Deutsche Telekom IT Solutions HU in March 2022 to October 2022
Marketing Specialist at Zafír Közösségi Kereskedelmi és Szociális Szövetkezet in March 2020 to March 2022
Retail Salesperson at SPRINGFIELD CLOTHING COMPANY LIMITED in December 2017 to March 2020
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Eötvös Loránd University, Bachelor's degree, October 2026
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Organization Skills
Relationship Building
Inventory Management
Product Knowledge
Campaign Development
Perfofmance analysis
Engagement Strategies
Creativity
Order Management Data Accuracy
Reporting
Customer Communication
Discrepancy Resolution
Cross-functional Collaborations
Operational Efficiency
Analytic Problem Solving
Documentation
Case Management
User Training
Network Support
Service Delivery Management
Technical Skillset
Touch typing
Process improvement
Cross-team Collaboration
Adaptibility
Customer Relationship Management (CRM)
Business-to-Business (B2B)
Corporate Communications
Troubleshooting
Technical Support
Customer Support
Purchase Orders
Order Processing
SAP ERP
Social Media Marketing
Market Research
Marketing Strategy
Article Writing
Copywriting
Online Marketing
Email Marketing
Cold Calling
Research Skills
Content Marketing
Interpersonal Communication
collaboration
Data Analysis
Sales
Customer Experience
Business-to-Business (B2B)
Corporate Communications
English
Business English
Problem Solving
Creative Problem Solving
Collaborative Problem Solving
Problem Management
Root Cause Problem Solving
Endurance
Tolerance
Pressure
Stress Tolerance
German
IT Service Management
Help Desk Support
Communication
Windows
Order Management
Customer Service
Analytical Skills
Microsoft Office
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Discover more about Deutsche Telekom IT Solutions HUWhat is Peter Bakai email address?
Email Peter Bakai at [email protected]. This email is the most updated Peter Bakai's email found in 2026.
How to contact Peter Bakai?
To contact Peter Bakai send an email to [email protected]. (updated on March 04, 2025)
What company does Peter Bakai work for?
Peter Bakai works for Deutsche Telekom IT Solutions HU
What is Peter Bakai's role at Deutsche Telekom IT Solutions HU?
Peter Bakai is Service Management Specialist
What is Peter Bakai's Phone Number?
Peter Bakai's phone (**) *** *** 413
What industry does Peter Bakai work in?
Peter Bakai works in the Information Technology & Services industry.
Peter Bakai Email Addresses
Peter Bakai Phone Numbers
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