Pete Iannetta
Head of Customer Service at PetSure (Australia) | Baulkham Hills, New South Wales, Australia
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Head of Customer Service at PetSure (Australia) in March 2021 to Present
Customer Service Operations Manager at PetSure (Australia) in July 2020 to February 2021
Operations Planning Manager at PetSure (Australia) in March 2018 to June 2020
Career Break at Role transition in February 2017 to March 2018
Director - Planning, Partnership & Technology at Optus in January 2012 to January 2017
National Manager, Call Centre Operations at Optus in January 2004 to January 2012
Resource Planning Manager at Optus in January 2000 to January 2003
Call Centre Manager at Pizza Hut in January 1990 to January 2000
Co-Founder at Iannetta & Downey Computing Consultants in January 1986 to February 1992
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TAFE NSW, Associate Diploma in Business, August 1987 to August 1989
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Speech Analytics
Inspiring Leadership
Strategic Thinking
Artificial Intelligence (AI)
Contact Centers
Workforce Management
Leadership
Call Centers
Telecommunications
Change Management
Customer Experience
Vendor Management
Performance Management
Strategy
Forecasting
Telephony
Business Process
Call Center
Business Intelligence
Key Performance Indicators
Workforce Planning
Data Analysis
Reporting & Analysis
BPO
Technology Integration
Contract Management
Operations Management
Project Management
Business Process Improvement
Customer Relationship Management (CRM)
Business Strategy
Management
Stakeholder Management
People-oriented
Contract Negotiation
Coaching
Team Leadership
Team Management
Customer Service
IVR
ACD
Call Routing
Call Recording
Rostering
Speech Recognition
Technology Management
Workforce Optimisation
Business Transformation
Microsoft Excel
Analytical Skills
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Discover more about PetSure (Australia)What is Pete Iannetta email address?
Email Pete Iannetta at [email protected], [email protected] and [email protected]. This email is the most updated Pete Iannetta's email found in 2026.
What is Pete Iannetta phone number?
Pete Iannetta phone number is +61412133413.
How to contact Pete Iannetta?
To contact Pete Iannetta send an email to [email protected], [email protected] or [email protected]. If you want to call Pete Iannetta try calling on +61412133413. (updated on July 21, 2025)
What company does Pete Iannetta work for?
Pete Iannetta works for PetSure (Australia)
What is Pete Iannetta's role at PetSure (Australia)?
Pete Iannetta is Head of Customer Service
What industry does Pete Iannetta work in?
Pete Iannetta works in the Insurance industry.
Pete Iannetta Email Addresses
Pete Iannetta Phone Numbers
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