Perry Alter

Perry Alter currently serves as a Sales Advisor at Office Depot, where he leverages his extensive background in talent management and organizational development to enhance the customer experience and drive sales performance. In this role, Perry is instrumental in leading store initiatives focused on new customer enrollments, ensuring that each interaction is personalized and impactful. His expertise in customer service, combined with his proficiency in training delivery and coaching, allows him to effectively guide customers through their purchasing decisions, fostering loyalty and satisfaction. Perry’s deep understanding of behavioral interviewing and employee selection informs his approach to engaging customers and identifying their unique needs, which translates into tailored solutions that meet both customer expectations and business objectives.

Drawing on his 25 years of consulting experience, Perry applies advanced skills in competency modeling, survey design, and instructional design to develop targeted training programs that improve sales techniques and product knowledge among staff. His ability to measure training impact ensures continuous improvement in service quality and operational efficiency. Perry’s commitment to diversity and inclusion, along with his expertise in employee engagement and management consulting, enables him to create a welcoming environment that promotes teamwork and a positive store culture. Whether facilitating workshops or conducting job analysis, Perry’s holistic approach to organizational development supports Office Depot’s goal of delivering exceptional customer service while fostering professional growth among team members. His strategic insights and hands-on leadership make him a valuable asset in driving both customer satisfaction and store performance.