Percy Toribio
Director at Universal Soul Service Corp. | Greater Toronto Area, Canada
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As the Director at Universal Soul Service Corp, Percy Toribio plays a pivotal role in driving organizational performance and enhancing workplace culture. With a focus on fostering strong communication and engagement, Percy connects with colleagues across various departments to implement strategies that not only improve operational efficiency but also create a positive work environment. His mantra, "It might not be my fault, but it is my problem - let's fix this!" reflects his proactive approach to problem-solving, empowering his team to tackle challenges head-on.
In his current role, Percy is responsible for executing comprehensive business, marketing, and financial plans, ensuring alignment with the company’s strategic objectives. He leads a dynamic team while managing a complex matrix of Key Performance Indicators (KPIs) that encompass revenue costs, quality, and customer satisfaction. His expertise in vendor management and ISO 9001 standards has been instrumental in streamlining processes and enhancing service delivery, resulting in improved client relationships and increased retention rates.
Percy’s commitment to process improvement is evident in his initiatives that leverage digital signage and innovative sales strategies to engage customers effectively. His proficiency in public speaking and team leadership fosters an environment of collaboration and creativity, enabling his team to thrive. By championing a culture of continuous improvement and accountability, Percy not only drives business success but also cultivates a workplace where employees feel valued and motivated to contribute their best. Through his leadership, Universal Soul Service Corp continues to excel in delivering exceptional service and achieving sustainable growth.
Director at Universal Soul Service Corp. in May 2022 to Present
Global Manager, Learning Content and Technology/Senior Learning Consultant at Bill Gosling Outsourcing in January 2015 to November 2021
Content Developer Consultant/Specialist (Communications/Training) at Bill Gosling Outsourcing in February 2013 to December 2014
Inside Sales Representative/Account Manager at D+H in January 2005 to August 2012
Customer Service/Sales Call Centre Agent at D+H in March 2002 to January 2005
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Seneca Polytechnic, Seneca College Certificate (with High Honours), November 2026
York University, Bachelor of Arts (B.A.)
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Vendor Management
Call Centers
Customer Service
Leadership
Project Management
Customer Experience
Social Media Marketing
Marketing Communications
Multimedia
Proposal Writing
Internal Communications
Digital Media
Graphic Design
Logo Design
Digital Photography
Music Production
Audio Editing
Video Production
Video Editing
ISO 9001
ISO 27001
Sales
Process Improvement
Risk Management
Photoshop
Microsoft Office
Teamwork
Management
Employee Engagement
Public Speaking
Training & Development
At Multitasking
Customer Support
Team Leadership
Team Building
Time Management
Training
Executive Support
Intranet Portals
Hosting Events
Sales Support Tools
Marketing Material Creation
Digital Production
Inside Sales
Executive Communications Support
Digital Signage
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Discover more about Universal Soul Service Corp.What is Percy Toribio email address?
Email Percy Toribio at [email protected]. This email is the most updated Percy Toribio's email found in 2026.
How to contact Percy Toribio?
To contact Percy Toribio send an email to [email protected]. (updated on February 03, 2025)
What company does Percy Toribio work for?
Percy Toribio works for Universal Soul Service Corp.
What is Percy Toribio's role at Universal Soul Service Corp.?
Percy Toribio is Director
What is Percy Toribio's Phone Number?
Percy Toribio's phone (416) ***-*345
What industry does Percy Toribio work in?
Percy Toribio works in the Health, Wellness & Fitness industry.
Percy Toribio Email Addresses
Percy Toribio Phone Numbers
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