Pedro Orbea
Level 2 Service Desk Analyst at Flash | Austin, Texas, United States
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Pedro Orbea is a dedicated Hardware Support Technician at FLASH, where he leverages his Master’s Degree in Engineering with an emphasis on Telecommunications to deliver exceptional technical support and solutions. With a robust background in networking and IT, Pedro excels in troubleshooting Windows computers and peripherals, ensuring seamless operation for end-users. His expertise extends to software installation and configuration, where he meticulously addresses support tickets using the Salesforce platform, demonstrating his commitment to efficient ticket management and resolution.
In his current role, Pedro plays a pivotal part in maintaining the functionality of kiosks and gates within FLASH’s advanced parking systems. His hands-on approach to hardware troubleshooting not only enhances system reliability but also contributes to an improved customer experience. Pedro’s proficiency in network troubleshooting and monitoring allows him to swiftly identify and resolve connectivity issues, ensuring uninterrupted service for both customers and operational staff.
Pedro’s analytical thinking and strong communication skills enable him to assist customers effectively via phone and email, fostering a supportive environment that prioritizes user satisfaction. His teamwork skills are vital in collaborating with cross-functional teams to implement innovative solutions that drive operational efficiency. With a focus on achieving results and a strong sense of responsibility, Pedro Orbea is an invaluable asset to FLASH, continually pushing the boundaries of technical support in the rapidly evolving telecommunications landscape.
Level 2 Service Desk Analyst at Flash in October 2024 to Present
Hardware Support Technician at Flash in November 2022 to October 2024
Principal Specialist in Information Technology, Communications, Automation and Technical Services at Radiocommunication and Broadcasting Company of Cuba in January 2014 to January 2017
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Universidad Nacional Autónoma de México, Master's degree, November 2026
Universidad Central "Marta Abreu" de Las Villas, Bachelor's degree, November 2026
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Windows
Microsoft Office
Android
iOS
Operating Systems
IP Networking
Computer Hardware Troubleshooting
Wireless Networking
Software Installation
Customer Service
Radio frequency signals broadcasting. Single Frequency Networks
Teamwork
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Discover more about FlashWhat is Pedro Orbea email address?
Email Pedro Orbea at [email protected]. This email is the most updated Pedro Orbea's email found in 2026.
How to contact Pedro Orbea?
To contact Pedro Orbea send an email to [email protected]. (updated on September 05, 2024)
What company does Pedro Orbea work for?
Pedro Orbea works for Flash
What is Pedro Orbea's role at Flash?
Pedro Orbea is Level 2 Service Desk Analyst
What is Pedro Orbea's Phone Number?
Pedro Orbea's phone (214) ***-*244
What industry does Pedro Orbea work in?
Pedro Orbea works in the Computer Software industry.
Pedro Orbea Email Addresses
Pedro Orbea Phone Numbers
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