Pearlene Mitchell
Credit Quality Analyst - Loan Administrative III at Bank of America | Charlotte, North Carolina, United States
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Pearlene Mitchell currently serves as a Credit Quality Analyst - Loan Administrative III at Bank of America, where she plays a pivotal role in ensuring the integrity and accuracy of the bank’s loan portfolio. With several years of comprehensive experience in the financial industry, Pearlene specializes in loan documentation validation, risk assessment, and loan servicing operations. Her expertise extends across analyzing risk factors associated with foreclosure, managing customer relationships through CRM systems across all lines of business, and reviewing income statements for both conforming and non-conforming loans.
In her current role, Pearlene is responsible for validating loan documentation to ensure accurate trade settlements, overseeing interest and fee payments, and managing periodic rate adjustments, rate rollovers, and collateral management. Her meticulous attention to detail supports effective reporting, monitoring, and reconciliation processes, which are critical for maintaining compliance and mitigating credit risk. Pearlene also contributes to team development by providing training on various procedures, policies, and processes, fostering a culture of continuous improvement. Her proficiency with industry tools such as IBM iSeries, Siebel, and Microsoft Office enhances her ability to streamline operations and improve decision-making.
Her deep understanding of risk management principles, combined with her interpersonal skills and commitment to customer satisfaction, positions her as a valuable asset in the bank’s credit risk and loan administration functions. Pearlene’s expertise in analyzing income statements, managing loan commitments, and ensuring adherence to regulatory requirements like the Home Mortgage Disclosure Act (HMDA) underscores her comprehensive approach to credit quality assurance and operational excellence within the banking sector.
Credit Quality Analyst - Loan Administrative III at Bank of America in September 2024 to Present
Covenant Control Analyst at Sumitomo Mitsui Banking Corporation – SMBC Group in July 2023 to January 2024
Senior Commercial and Syndicated Loan Closing Specialist at Wells Fargo Commercial Banking in June 2022 to May 2023
Remote Mortgage Closer/ Funder at Sprout Mortgage in October 2020 to May 2022
Mortgage Loan Closer/Funder at Wells Fargo in January 2019 to September 2020
Executive Assistant at Roberts Realty in February 2017 to January 2018
Quality Assurance Analyst at Wells Fargo in June 2016 to January 2017
Client Relationship Specialist at RoundPoint Mortgage Servicing Corporation in February 2016 to June 2016
Customer Relationship Manager at Bank of America in January 2011 to January 2014
Senior Mortgage Loan Underwriter at Wells Fargo Home Mortgage in February 2007 to May 2011
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Howard University, Bachelor's degree, September 1982
Central Piedmont Community College, CERTIFICATE
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RESPA
Home Mortgage Disclosure Act (HMDA)
Compliance Management
Quality Control
Google Workspace
Regulatory Guidelines
Customer Experience
Customer Acquisition
Residential Real Estate
Presentations
General Banking
Interpersonal Relationships
Documentation
Banking Operations
Customer Satisfaction
Teamwork
Real Estate
Contact Centers
Cash Management
Workload Prioritization
Skilled Multi-tasker
Service-Level Agreements (SLA)
Professional Communication
Customer Contact
Computer Literacy
Written Communication
Keyboards
Interpersonal Skills
Bulletins
Mathematics
Loan Workouts
Home Retention
Cash Collection
Chargebacks
Multi-task & Handle High-volume Workloads
Complaint Management
Commercial Mortgages
Government Loans
Supervisory Skills
Administrative Assistance
Client Relations
U.S. Department of Agriculture (USDA)
Microsoft PowerPoint
Real Estate Due Diligence
Office Administration
Spreadsheets
Fraud Investigations
U.S. VA Loans
U.S. Federal Housing Authority (FHA)
DocuSign
Due Diligence
Customer Due Diligence (CDD)
Attention to Detail
Decision-Making
Critical Thinking
Time Management
Problem Solving
Accounting
Real Estate Financing
Communication
Loan IQ
Salesforce B2B Commerce
CRM Central
Urban Portal
IBM iSeries
Siebel
Black Night
Financial Analysis
Homesaver
Encompass
LAMP
Federal Government Relations
Funding
Document Review
Employee Training
Customer Relations
Team Leadership
Human Resources
Mediation
Microsoft Excel
Microsoft Word
Microsoft Office
Mortgage Underwriting
Credit Analysis
Loans
Management
Banking
Customer Service
CRM
Mortgage Lending
Risk Management
Portfolio Management
Credit
Commercial Banking
Financial Services
Credit Risk
Relationship Management
Business Analysis
Training
Strategic Planning
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Discover more about Bank of AmericaWhat is Pearlene Mitchell email address?
Email Pearlene Mitchell at [email protected] and [email protected]. This email is the most updated Pearlene Mitchell's email found in 2026.
What is Pearlene Mitchell phone number?
Pearlene Mitchell phone number is 7043030677 and 7042317796.
How to contact Pearlene Mitchell?
To contact Pearlene Mitchell send an email to [email protected] or [email protected]. If you want to call Pearlene Mitchell try calling on 7043030677 and 7042317796. (updated on May 30, 2025)
What company does Pearlene Mitchell work for?
Pearlene Mitchell works for Bank of America
What is Pearlene Mitchell's role at Bank of America?
Pearlene Mitchell is Credit Quality Analyst - Loan Administrative III
What industry does Pearlene Mitchell work in?
Pearlene Mitchell works in the Banking industry.
Pearlene Mitchell Email Addresses
Pearlene Mitchell Phone Numbers
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