Patrick Oriana
Senior Product Delivery Manager / Airline Management Consultant at Lufthansa Systems | Germany
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Patrick Oriana currently serves as a Senior Product Delivery Manager and Airline Management Consultant at Lufthansa Systems, where he leverages over 15 years of international airline IT operations, project management, and consulting expertise to drive innovative solutions for the aviation industry. In his role, Patrick oversees the end-to-end delivery of complex airline IT products, ensuring seamless integration with existing airline operations and aligning technological advancements with strategic business objectives. His deep understanding of airline-specific processes such as flight operations, customer relationship management, and service management enables him to develop tailored solutions that enhance operational efficiency and passenger experience.
A key focus of Patrick’s work involves leading cross-functional teams through agile project management methodologies, ensuring timely delivery while maintaining high standards of quality and compliance. His expertise in contractual agreements and negotiation allows him to forge strong partnerships with airline clients and technology vendors, fostering collaborative environments conducive to continuous improvement. Patrick’s proficiency in IT service management and business process optimization supports Lufthansa Systems’ commitment to delivering reliable, scalable, and innovative IT solutions that meet the evolving needs of the airline industry.
Beyond project execution, Patrick actively contributes to strategic consulting initiatives, advising airline clients on digital transformation, change management, and service enhancements. His fluency in English, German, and Spanish facilitates effective communication across diverse international teams and stakeholders. With a comprehensive skill set encompassing Verhandlungsführung, analytische Kompetenz, and Geschäftsprozesse, Patrick Oriana remains dedicated to advancing Lufthansa Systems’ mission of empowering airlines worldwide through cutting-edge technology and strategic insights.
Senior Product Delivery Manager / Airline Management Consultant at Lufthansa Systems in May 2019 to Present
Senior Service Support Manager & Senior Lido Flight Product Expert at Lufthansa Systems in January 2018 to April 2019
Senior Consultant for Implementation Projects & Service Support Manager for Lido/Flight at Lufthansa at Lufthansa Systems in November 2012 to December 2017
Consultant for Implementation Projects & Service Manager at Lufthansa Systems in January 2007 to November 2012
SLA & Quality Manager at Lufthansa Systems in June 2005 to December 2007
Service Delivery Manager at Lufthansa Systems in May 2004 to May 2005
Senior Management Consultant at Star Alliance in June 2003 to April 2004
Provider Manager at Lufthansa Systems in March 2001 to May 2003
Projektassistenz at Lufthansa Systems in September 2000 to March 2001
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University of Applied Sciences Worms, Diplom, October 2026
Spedition Krekel, Spedtionskaufmann, October 1997 to October 1998
Berufsbildende Schule Wirtschaft Worms, Betreibsfachwirt /, October 1995 to October 1997
Colegio Alemán - Deutsche Schule Barranquilla
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Verhandlungsführung
Risikomanagement
Kundenorientierung
Analytische Kompetenz
Account-Management
IT Service Management
Service Delivery
Aeronautics
Contractual Agreements
Service Level Management
Project Management
Service Transformation
Consulting
Customer Service
ITIL
SAP
HP Service Manager
Service Desk Management
Incident Management
Escalations Management
International Flight Operations
Quality Management
Process Management
Process Improvement
Projektmanagement
IT-Service-Managment
Dienstleistungserbringung
Prozessmanagement
Kundendienst
Störungsmanagement
Teamführung
Prozessverbesserung
Programmmanagement
Veränderungsmanagement
Geschäftsprozesse
IT-Strategie
Unternehmensführung
Change Management
Management
Unternehmensstrategie
Business Strategy
Program Management
Programm-Management
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Discover more about Lufthansa SystemsWhat is Patrick Oriana email address?
Email Patrick Oriana at [email protected] and [email protected]. This email is the most updated Patrick Oriana's email found in 2026.
How to contact Patrick Oriana?
To contact Patrick Oriana send an email to [email protected] or [email protected]. (updated on March 07, 2025)
What company does Patrick Oriana work for?
Patrick Oriana works for Lufthansa Systems
What is Patrick Oriana's role at Lufthansa Systems?
Patrick Oriana is Senior Product Delivery Manager / Airline Management Consultant
What is Patrick Oriana's Phone Number?
Patrick Oriana's phone (**) *** *** 224
What industry does Patrick Oriana work in?
Patrick Oriana works in the Information Technology & Services industry.
Patrick Oriana Email Addresses
Patrick Oriana Phone Numbers
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