Pasha Koszyk
Segment Manager at Citi | Warsaw, Mazowieckie, Poland
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Pasha Koszyk currently serves as the Citigold Segment Manager at Citi, where he leverages his extensive expertise in the banking services and information technology sectors to enhance the customer experience for affluent clients. With a strong foundation in Political Science and Government from the University of Gdansk, Pasha brings a unique perspective to his role, focusing on strategic initiatives that drive customer acquisition and engagement. His responsibilities include developing and executing a comprehensive strategy for Citigold customers, which involves not only increasing the client base but also effectively managing and nurturing existing customer portfolios.
One of Pasha's key projects involves implementing innovative customer engagement strategies that utilize CRM tools, such as Salesforce.com, to foster deeper relationships with clients. By analyzing customer data and behavior, he identifies opportunities for business process improvement and tailors services to meet the specific needs of affluent clients. Pasha is also dedicated to preventing attrition by enhancing customer satisfaction through personalized service and proactive communication.
In addition to his strategic oversight, Pasha is passionate about training and development, utilizing his skills in training delivery and course development to empower his team and enhance their capabilities. His commitment to continuous improvement and customer service excellence positions him as a vital asset to Citi, ensuring that the Citigold segment not only meets but exceeds the expectations of its clientele. Through his leadership, Pasha is shaping the future of affluent banking services, driving growth, and fostering a culture of engagement and loyalty among Citigold customers.
Segment Manager at Citi in January 2023 to Present
Senior Business Trainer at Citi in October 2017 to December 2022
Learning Consultant at Thomson Reuters in January 2016 to September 2017
Markets&Application Specialist at Thomson Reuters in October 2009 to December 2015
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University of Gdansk, Master's degree, July 2026
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Training
Training Delivery
Employee Training
CRM
Mentoring
Customer Service
Staff Development
Training & Development
Business Process Improvement
Customer Satisfaction
customer service
Training Needs Analysis
Instructional Design
Soft Skills
Salesforce.com
Articulate Storyline
Business Analysis
Training Course Development
Learning Management Systems
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Discover more about CitiWhat is Pasha Koszyk email address?
Email Pasha Koszyk at [email protected]. This email is the most updated Pasha Koszyk's email found in 2026.
How to contact Pasha Koszyk?
To contact Pasha Koszyk send an email to [email protected]. (updated on August 15, 2024)
What company does Pasha Koszyk work for?
Pasha Koszyk works for Citi
What is Pasha Koszyk's role at Citi?
Pasha Koszyk is Segment Manager
What is Pasha Koszyk's Phone Number?
Pasha Koszyk's phone (**) *** *** 211
What industry does Pasha Koszyk work in?
Pasha Koszyk works in the Financial Services industry.
Pasha Koszyk Email Addresses
Pasha Koszyk Phone Numbers
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