Pablo Tarulla
Director Ejecutivo Customer Care - Call Center Operation at DIRECTV Latin America | Comuna 1, Buenos Aires Province, Argentina
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Pablo Tarulla currently serves as Gerente de Customer Service at DIRECTV Latin America, with a focused leadership role at DIRECTV Argentina. In this capacity, he oversees the operational management of multiple call center sites across the region, including Buenos Aires, Bogotá, Cali, Medellín, and Trinidad. His strategic approach ensures the seamless coordination of a diverse team comprising both internal personnel and vendor partners, totaling over 4,000 employees. Pablo’s expertise in team management, project management, and customer service delivery has been instrumental in optimizing operational efficiency and elevating the customer experience.
A key aspect of Pablo’s role involves designing and implementing innovative strategies to enhance service quality and customer satisfaction. His deep understanding of call center operations, combined with his skills in negotiation and marketing, allows him to develop tailored solutions that meet the evolving needs of DIRECTV’s diverse customer base. He actively leads initiatives to streamline processes, leverage new technologies, and foster a customer-centric culture across all sites.
Pablo’s commitment to continuous professional development is reflected in his ability to generate compelling ideas for unforgettable customer experiences, aligning operational goals with strategic marketing initiatives. His fluency in both Spanish and English enables him to navigate complex regional challenges and collaborate effectively across multicultural teams. With a proven track record of managing large-scale projects and teams, Pablo Tarulla remains a vital driver of DIRECTV Latin America’s commitment to excellence in customer service and operational leadership.
Director Ejecutivo Customer Care - Call Center Operation at DIRECTV Latin America in August 2020 to Present
Director Senior Customer Care – Operational Support at DIRECTV Latin America in May 2017 to August 2020
Director Senior Customer Care - Sales & Retention at DIRECTV Latin America in May 2012 to May 2017
Director Customer Care - Argentina, Uruguay & Chile at DIRECTV Latin America in September 2009 to May 2012
Gerente de Customer Service - DIRECTV Argentina at DIRECTV Latin America in February 2004 to August 2009
Jefe de Procesos y Calidad de Servicios at La Caja de Ahorro y Seguro in January 2001 to February 2004
Jefe de Call Center at La Caja de Ahorro y Seguro in March 1998 to January 2001
Analista Senior de Calidad at La Caja de Ahorro y Seguro in October 1996 to March 1998
Supervisor de Operaciones at Generali in May 1993 to September 1996
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Columbia Business School, July 2026
University of Virginia Darden School of Business, July 2026
University of Virginia Darden School of Business, July 2026
EUDE Business School, July 2026
EUDE Business School, July 2026
Universidad Tecnológica Nacional, MBA, July 1998 to July 1999
Universidad de Ciencias Empresariales y Sociales, Lic, July 1992 to July 1997
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Administración y dirección de empresas
Call Center
Call Centers
Centro de llamadas
Customer Service
Estrategia de mercadotecnia
Estrategia empresarial
Liderazgo de equipos
Marketing Strategy
Mercadotecnia
Negociación
Planificación estratégica
Online Advertising
Telecomunicaciones
Gestión de proyectos
Telecommunications
Spanish
Microsoft Office
Team Leadership
Customer Experience
Servicio de atención al cliente
Management
Español
Team Management
Publicidad en Internet
CRM
Inglés
Marketing
Business Strategy
Project Management
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Discover more about DIRECTV Latin AmericaWhat is Pablo Tarulla email address?
Email Pablo Tarulla at [email protected]. This email is the most updated Pablo Tarulla's email found in 2026.
How to contact Pablo Tarulla?
To contact Pablo Tarulla send an email to [email protected]. (updated on May 22, 2025)
What company does Pablo Tarulla work for?
Pablo Tarulla works for DIRECTV Latin America
What is Pablo Tarulla's role at DIRECTV Latin America?
Pablo Tarulla is Director Ejecutivo Customer Care - Call Center Operation
What is Pablo Tarulla's Phone Number?
Pablo Tarulla's phone (**) *** *** 112
What industry does Pablo Tarulla work in?
Pablo Tarulla works in the Entertainment industry.
Pablo Tarulla Email Addresses
Pablo Tarulla Phone Numbers
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