Pablo Bodini
Senior Business Analyst at Blue Cross Blue Shield of Florida | Nashville, Tennessee, United States
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Pablo Bodini serves as a Senior Business Analyst at Blue Cross Blue Shield of Florida, where he plays a pivotal role in enhancing customer engagement through innovative technology solutions. In his current position, Pablo is primarily responsible for the training and testing of an advanced chatbot designed to assist Spanish-speaking customers in navigating their claims, authorizations, services, and benefits. This initiative not only streamlines customer interactions but also significantly improves accessibility for a vital demographic.
Pablo’s expertise in business process improvement is evident as he meticulously coordinates and organizes both human and technical resources to ensure the successful implementation of the chatbot. His proficiency in tools such as Visio and Oracle SQL allows him to create detailed process maps and analyze data effectively, which are essential for optimizing the bot's performance. Additionally, he supports the development of interactive dashboards that provide management with valuable insights into customer interactions, facilitating data-driven decision-making.
Beyond his technical skills, Pablo is adept at fostering collaboration through Joint Application Development (JAD) sessions, where he engages stakeholders to gather requirements and refine project objectives. His strategic planning capabilities enable him to align project goals with the broader organizational vision, ensuring that initiatives not only meet immediate needs but also contribute to long-term success. With a strong foundation in training and project management tools like JIRA and Confluence, Pablo is committed to driving continuous improvement and delivering exceptional value to Blue Cross Blue Shield of Florida and its members.
Senior Business Analyst at Blue Cross Blue Shield of Florida in June 2023 to Present
Business Analyst at Abt Associates in September 2022 to March 2023
Business Analyst at HCA Healthcare in September 2021 to August 2022
Senior Business Analyst at Citizens in January 2021 to July 2021
Project Owner/Data Analyst at Cigna in October 2019 to December 2020
Project Manager at LexisNexis Risk Solutions in March 2019 to May 2019
Sr. Business Analyst at UBS in July 2018 to February 2019
Business Analyst at Change Healthcare in December 2017 to May 2018
Sr. Consultant at FedEx Express in October 2016 to August 2017
Sr. Business Analyst at Dell in June 2013 to August 2016
Analyst at UnitedHealthcare in December 2008 to November 2012
Business Analyst at Rezult in January 2008 to January 2008
Analyst at American Home Shield - Service Master in March 2003 to September 2007
Sr. Consultant at Baxter Healthcare in October 2002 to March 2003
Project Manager at Federal Supply Service Great Lakes Region - General Services Administration in June 1997 to October 2002
Business Analyst at Zurich Insurance in January 1997 to June 1997
Sr. Consultant at Department of Labor in January 1996 to December 1996
Consultant at New Resources @ Frankel and Company in January 1995 to January 1996
Project Leader at JCAHO in August 1994 to December 1995
Project Manager at Eastman Kodak in January 1990 to January 1992
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Illinois State University, Master of Computer Applications - MCA, November 1994 to November 2026
Illinois State University, MS, November 2026
University of Tennessee, Knoxville, Bachelor of Applied Science - BASc, November 1981 to November 1983
University of Tennessee, Knoxville, BS
University of Tennessee, Knoxville, Bachelor of Engineering - BE
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Crystal Reports
Microsoft SQL Server
PowerBuilder
Microsoft Word
Microsoft Excel
Visio
MS Project
Business Analysis
JAD
RAD
Oracle SQL
Cognos
SQL
PowerPoint
Corel Draw
Dreamweaver
HTML
JavaScript
Access
Sybase
Sybase SQL Anywhere
Project Management
Business Process Improvement
Oracle
Process Improvement
Requirements Gathering
SDLC
Software Development Life Cycle (SDLC)
Strategic Planning
Strategy
Team Building
Training
JIRA
Confluence
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What is Pablo Bodini email address?
Email Pablo Bodini at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Pablo Bodini's email found in 2026.
How to contact Pablo Bodini?
To contact Pablo Bodini send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on January 07, 2025)
What company does Pablo Bodini work for?
Pablo Bodini works for Blue Cross Blue Shield of Florida
What is Pablo Bodini's role at Blue Cross Blue Shield of Florida?
Pablo Bodini is Senior Business Analyst
What is Pablo Bodini's Phone Number?
Pablo Bodini's phone (901) ***-*125
What industry does Pablo Bodini work in?
Pablo Bodini works in the Information Technology & Services industry.
Pablo Bodini Email Addresses
Pablo Bodini Phone Numbers
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