Ouvrard Frederic

Ouvrard Frederic is a seasoned Engagement Manager and Business Analyst at Capgemini, specializing in eCommerce ecosystems and digital transformation initiatives. With a deep expertise in Salesforce Commerce Cloud, Frederic plays a pivotal role in leading complex eCommerce projects for prestigious clients such as GUERLAIN, KENZO, SMCP (including Sandro, Maje, and Claudie Pierlot), LOUIS VUITTON, ERES, IKKS, ORCHESTRA, and LA HALLE. His responsibilities encompass end-to-end project management, from defining functional specifications with a native perspective to facilitating agile ceremonies aligned with SAFe methodologies. Frederic’s proficiency in agile environments enables him to animate, prepare, and document functional workshops that drive stakeholder alignment and ensure project deliverables meet business objectives.

In his role, Frederic excels at translating client needs into detailed user stories and functional specifications, ensuring seamless communication between technical teams and business stakeholders. His expertise extends to creating comprehensive user guides and supporting the deployment of eCommerce solutions that enhance the customer experience, optimize online marketing strategies, and improve SEO performance. With a strong background in content management systems (CMS), project management, and consulting, Frederic leverages his skills to deliver innovative solutions that boost online engagement and conversion rates.

Frederic’s strategic approach combines industry best practices in B2C commerce, agile methodologies, and Six Sigma principles to ensure projects are delivered efficiently and with high quality. His ability to manage cross-functional teams and coordinate complex stakeholder requirements makes him a key driver of success in Capgemini’s digital commerce initiatives, helping clients stay competitive in the rapidly evolving online retail landscape.