Osman Massoud, CRM Manager - Al Tayer Motors at Al Tayer Group

Osman Massoud

CRM Manager - Al Tayer Motors at Al Tayer Group | United Arab Emirates

Profile last verified May 2026
Automotive Verified Profile United Arab Emirates Strayer University
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(**) *** *** 280

United Arab Emirates • Phone

Free account · No credit card · 5 profiles/month

Osman Massoud Socials
Osman Massoud Work Experience

CRM Manager - Al Tayer Motors at Al Tayer Group in December 2017 - Present

CRM Quality Manager at AW Rostamani in December 2007 - November 2017

Quality Supervisor, Enterprise Solutions - Contact Center at Etisalat in June 2006 - December 2007

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Senior Customer Service Lead - Enterprise Solutions at Etisalat in April 2003 - June 2006

Auto Parts Sales associate at Napa Auto Parts in August 2001 - November 2002

Osman Massoud Education

Strayer University, June 2026

Sharjah College, Bachelor's degree, June 1996 to June 2026

Osman Massoud Skills
Call Center Quality Management Quality Assurance Team Management Customer Experience Customer Satisfaction Team Leadership Team Building Operations Management Management CRM Process Improvement Vendor Management Change Management Telecommunications Project Management Business Process Improvement Call Centers Customer Retention Service Delivery Customer Service Training Project Planning Performance Management Leadership Business Analysis Troubleshooting Call Center Development Analysis Continuous Improvement Product Development Contact Centers Customer Relationship Management (CRM) Analytical Skills
About Osman Massoud’s Current Company
Al Tayer Group

Welcome to Al Tayer Group! Established in 1979, we are among the most respected, successful, and dynamic companies in the Middle East. We operate nearly 200 stores in 6 countries in the region, with the head office in Dubai, UAE. Our portfolio includes some of the world’s most prestigious and well-known retail, beauty and automotive brands, including Armani, Bvlgari, Banana Republic, Gap, Harvey Nichols, Bloomingdale’s, Aveda, Kiehl’s, Ford, Ferrari and Maserati. We have expanded our retail offering into the e-commerce space through our innovative shopping portal, Ounass. Our portfolio extends to hospitality as well, offering irresistible experiences, with brands such as Caffé Nero, Armani Caffé and Magnolia Bakery, among others. In addition, Al Tayer Group has interests in a number of other industries in the region, including engineering, real estate and interior contracting. We have a diversified workforce of over 8,000 people from over 100 countries who contribute to our success. We pride ourselves on recruiting the best global talent to join our team of professionals, fostering a culture of diversity.

Discover more about Al Tayer Group
Osman Massoud’s Colleagues
Shouq Lenjawi

Shouq Lenjawi

Dubai, Dubai, United Arab Emirates

Emirati HR Coordinator | UAEU Political Science Graduate | Talent Acquisition & L&D | Actively Driving Emiratization | Expo2020 & Al Tayer Motors Alumna

Human Resources Coordinator at Al Tayer Group
(May 2023 – Present)

Yaswanth Devarasetti

Yaswanth Devarasetti

Dubai, United Arab Emirates

Corporate HSE Coordinator @ Al Tayer Group | Ensuring Workplace Safety

Corporate HSE Coordinator at Al Tayer Group
(July 2024 – Present)

Sheffin Maliyakkal

Sheffin Maliyakkal

Sharjah Emirate, United Arab Emirates

Cyber Security Professional || CISSP | Zero Trust

Information Technology Security Analyst at Al Tayer Group
(June 2024 – Present)

Rajat Tharad

Rajat Tharad

Dubai, United Arab Emirates

Group Audit & Risk - Assistant Manager @ Al Tayer Group | CIA | CA | CS | Ex-Protiviti Automotive | Retail | FMCG | Real Estate | Manufacturing | Engineering & Construction | Hospitality

Assistant Manager at Al Tayer Group
(July 2022 – Present)

Yuliia Perekrestova

Yuliia Perekrestova

Dubai, United Arab Emirates

Giorgio Armani Fashion

Sales Consultant at Al Tayer Group
(April 2022 – Present)

Shamma Shehhi

Shamma Shehhi

Dubai, United Arab Emirates

Senior Talent Executive

Senior Talent Executive at Al Tayer Group
(December 2022 – Present)

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Frequently asked questions about Osman Massoud

What is Osman Massoud email address?

Email Osman Massoud at [email protected] and [email protected]. This email is the most updated Osman Massoud's email found in 2026.

How to contact Osman Massoud?

To contact Osman Massoud send an email to [email protected] or [email protected]. (updated on August 14, 2025)

What company does Osman Massoud work for?

Osman Massoud works for Al Tayer Group.

What is Osman Massoud's role at Al Tayer Group?

Osman Massoud is CRM Manager - Al Tayer Motors

What industry does Osman Massoud work in?

Osman Massoud works in the Automotive industry.

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