Olivia Mannering

Olivia Mannering, as the Director of People & Culture at Step Fwd IT, plays a pivotal role in shaping the company's internal environment and ensuring that the organization’s human capital aligns with its strategic growth objectives. With over 15 years of experience in leadership and organizational development, Olivia has been instrumental in fostering a positive workplace culture that emphasizes collaboration, innovation, and continuous improvement. Her current role involves overseeing all aspects of office management, administration, and human resources, ensuring seamless operations that support the company’s technological and service-oriented goals.

At Step Fwd IT, Olivia has led key projects focused on talent acquisition, staff development, and employee engagement initiatives. Her expertise in implementing effective HR policies and procedures has helped attract and retain top-tier IT professionals, while her strong communication skills facilitate transparent and motivating leadership. Olivia’s proficiency with Microsoft Office packages and her highly organized approach enable her to maintain accurate records, generate insightful reports, and manage budgets efficiently. Her ‘make it happen’ mentality drives her to proactively address operational challenges and implement strategic solutions that enhance productivity and workplace satisfaction.

Furthermore, Olivia collaborates closely with her husband, Chris, to ensure that the company's people strategy complements its IT service innovation. Her leadership in training programs and management development ensures that the team remains agile and prepared for industry advancements. Olivia’s comprehensive understanding of management, administration, and organizational culture makes her a vital asset in steering Step Fwd IT’s continued growth and success in a competitive technology landscape.