Olivia Cronin
Design Operations Lead, US Card & Small and Mid-Market Business.xd at Capital One | Austin, Texas, United States
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Olivia Cronin currently serves as the Design Operations Lead for Capital One’s US Card & Small and Mid-Market Business segment within the Experience Design (XD) Tower. In this strategic role, she leverages her extensive background in corporate operations, event planning, and project management to drive the seamless execution of cross-functional initiatives that enhance the overall design and customer experience. Olivia’s expertise in program management and operations management enables her to develop and implement tower-wide programs that foster team engagement, streamline workflows, and support the professional development of design teams. She plays a pivotal role in managing portfolio activities, coordinating with internal teams, external vendors, and top-tier clients to ensure alignment with organizational goals.
Her key projects often involve optimizing team collaboration through tools like Airtable and Confluence, enhancing performance management processes, and orchestrating large-scale corporate meetings and events that promote innovation and knowledge sharing. Olivia’s ability to build strong relationships across diverse stakeholder groups has been instrumental in fostering a culture of continuous improvement and operational excellence within the XD Tower. Her strategic planning skills and human resources expertise allow her to effectively support leadership initiatives, manage third-party vendor relationships, and ensure that operational practices align with Capital One’s broader business objectives. With a passion for travel and cultures, Olivia brings a global perspective to her work, inspiring her teams to think creatively and approach challenges with a customer-centric mindset. Her dedication to building efficient, collaborative environments underscores her value as a leader committed to elevating the design and operational capabilities of Capital One’s innovative financial services.
Design Operations Lead, US Card & Small and Mid-Market Business.xd at Capital One in June 2022 to Present
Full-time parenting at Career Break in March 2022 to June 2022
Meetings and Events Planner at BCD Meetings & Events in January 2021 to March 2022
Meetings and Events Planner at CWT Meetings & Events in March 2018 to January 2021
Associate Meetings and Events Planner at CWT Meetings & Events in November 2017 to March 2018
Events Manager at JBKnowledge, Inc. - Makers of SmartBid, SmartCompliance, SmartReality & SmartInsight in April 2014 to November 2017
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Texas A&M University, Bachelor's Degree, July 2026
McLennan Community College, July 2026
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Performance Management
Corporate Communications
Operations Management
SOP Development
Resource Allocation
Program Management
Team Management
Budget Management
Human Resources (HR)
Exhibition Management
Strategic Planning
Event Planning
Corporate Meetings
Third-Party Vendor Management
Cvent
Airtable
Confluence
Google Workspace
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Discover more about Capital OneWhat is Olivia Cronin email address?
Email Olivia Cronin at [email protected] and [email protected]. This email is the most updated Olivia Cronin's email found in 2026.
How to contact Olivia Cronin?
To contact Olivia Cronin send an email to [email protected] or [email protected]. (updated on February 20, 2025)
What company does Olivia Cronin work for?
Olivia Cronin works for Capital One
What is Olivia Cronin's role at Capital One?
Olivia Cronin is Design Operations Lead, US Card & Small and Mid-Market Business.xd
What is Olivia Cronin's Phone Number?
Olivia Cronin's phone (214) ***-*292
What industry does Olivia Cronin work in?
Olivia Cronin works in the Design industry.
Olivia Cronin Email Addresses
Olivia Cronin Phone Numbers
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